Trauma-Informed Support Worker - Crisis Shelter (Casual)

Ruah; Western Australia; On-site; AUD 52,000 - 72,000; Part time

Benefits offered by this job

Employee Assistance Program

Journey Cover for travel to work

Salary packaging options

Job summary

Ruah is hiring casual Female Support Workers for Kambarang Place in Western Australia. You will provide client-facing recovery interventions, daily living support, and attend appointments with residents in crisis accommodation.

The role emphasises trauma-informed, culturally safe practices and requires flexibility to cover evenings, nights, weekends and public holidays. Applicants must be women due to a genuine occupational requirement.

Qualifications

• Completion of, or progress towards, a relevant Certificate II or III qualification, relevant work experience and/or lived experience.
• Strong interpersonal and communication skills.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Provide trauma-informed, person-centred support to women accessing crisis accommodation.
• Build positive relationships that promote safety, wellbeing and independence.
• Support residents to achieve their goals through practical assistance and recovery-focused interventions.
• Assist clients to attend appointments and connect with relevant community services and supports.
• Deliver daily living and activity-based supports that strengthen confidence and self-management skills.
• Maintain accurate client records, case notes and service documentation.
• Work collaboratively with internal teams and external stakeholders to achieve positive outcomes for families.

Skills

Interpersonal communication

Teamwork

Resilience

Diversity & cultural safety

Certificate II/III qualification

Education

Certificate II/III qualification

Tools

Microsoft Office

Client management systems

Job description

Ruah is hiring casual Female Support Workers for Kambarang Place in Western Australia. You will provide client-facing recovery interventions, daily living support, and attend appointments with residents in crisis accommodation.

The role emphasises trauma-informed, culturally safe practices and requires flexibility to cover evenings, nights, weekends and public holidays. Applicants must be women due to a genuine occupational requirement.