Casual Female Support Worker

Ruah; Western Australia; On-site; AUD 52,000 - 72,000; Part time

Benefits offered by this job

Employee Assistance Program

Journey Cover for travel to work

Salary packaging options

Job summary

Ruah is hiring casual Female Support Workers for Kambarang Place in Western Australia. You will provide client-facing recovery interventions, daily living support, and attend appointments with residents in crisis accommodation.

The role emphasises trauma-informed, culturally safe practices and requires flexibility to cover evenings, nights, weekends and public holidays. Applicants must be women due to a genuine occupational requirement.

Qualifications

• Completion of, or progress towards, a relevant Certificate II or III qualification, relevant work experience and/or lived experience.
• Strong interpersonal and communication skills.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Provide trauma-informed, person-centred support to women accessing crisis accommodation.
• Build positive relationships that promote safety, wellbeing and independence.
• Support residents to achieve their goals through practical assistance and recovery-focused interventions.
• Assist clients to attend appointments and connect with relevant community services and supports.
• Deliver daily living and activity-based supports that strengthen confidence and self-management skills.
• Maintain accurate client records, case notes and service documentation.
• Work collaboratively with internal teams and external stakeholders to achieve positive outcomes for families.

Skills

Interpersonal communication

Teamwork

Resilience

Diversity & cultural safety

Certificate II/III qualification

Education

Certificate II/III qualification

Tools

Microsoft Office

Client management systems

Job description

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

We are seeking casual Female Support Workers to join Kambarang Place, an eight-bed service providing culturally appropriate crisis accommodation to Aboriginal and Torres Strait Islander women escaping family and domestic violence.

The service offers case management, Emotional Support Team assistance, and alcohol and other drug counselling. Aboriginal culture is central to its approach, supported by regular visits from Noongar Sports and Wellbeing and holistic healing services delivered by Yorgum Healthcare.

In this role, you will provide client-facing recovery interventions that promote health, social wellbeing, quality of life, independence and community participation. You will also deliver activity-based and daily-living assistance, including accompanying clients to appointments, in line with established care plans and risk assessments.

These are casual, shift-work positions reporting to the Team Lead. Applicants must be available to work a variety of shifts, including evenings, nights, weekends and public holidays.

Being a woman is a genuine occupational requirement of this role under section 27 of the Equal Opportunity Act 1984 (WA). Applications are therefore invited from women only.

How You'll Make an Impact

In this role, you will:

• Provide trauma-informed, person-centred support to women accessing crisis accommodation.
• Build positive relationships that promote safety, wellbeing and independence.
• Support residents to achieve their goals through practical assistance and recovery-focused interventions.
• Assist clients to attend appointments and connect with relevant community services and supports.
• Deliver daily living and activity-based supports that strengthen confidence and self-management skills.
• Maintain accurate client records, case notes and service documentation.
• Work collaboratively with internal teams and external stakeholders to achieve positive outcomes for families.
• Contribute to a safe, inclusive and supportive environment for residents and colleagues.
• Follow organisational policies, procedures and safeguarding requirements.
• Participate in supervision, team meetings and continuous improvement activities.

What We're Looking For

The successful applicant will be able to demonstrate:

• Completion of, or progress towards, a relevant Certificate II or III qualification, relevant work experience and/or lived experience.
• Ability to build positive and professional relationships with clients who have diverse and complex needs.
• Strong interpersonal and communication skills.
• Ability to work independently while contributing positively to a team environment.
• Resilience, emotional maturity and the ability to model positive behaviours.
• Sound computer skills, including Microsoft Office and client management systems.
• Knowledge and understanding of diversity, inclusion and cultural safety, particularly Aboriginal culture.
• Commitment to working within and contributing to Ruah's vision, mission and values.

Desirable

• Experience working in family and domestic violence services.
• Experience within community services, homelessness, housing or mental health programs.
• Understanding of trauma-informed, recovery-oriented and strengths-based practice.
• Experience supporting women and children experiencing crisis or significant life challenges.

What Do We Offer?

• A casual hourly rate of $45.28, plus superannuation and applicable shift, weekend and public-holiday penalties as aligned with Level 2 of the Ruah Enterprise Agreement.
• Free, independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover for travel to and from work.
• Valuable salary-packaging options.
• Opportunities to participate in Ruah working groups, Pride events and cultural activities supporting reconciliation.

Required Compliance Documents

• Current Driver’s Licence
• Working with Children Check
• National Police Certificate
• First Aid Certificate

For further information, please contact Alison Angeleski, Service Lead - Family and Domestic Violence, at [e-mail]

We are building a workplace where difference is embraced and encouraged - and to do this, weneed people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.