Refuge Caseworker – Trauma-Informed Support

Peoplefusion; Newcastle; On-site; AUD 70,000 - 90,000; Full time

Job summary

Warlga Ngurra Incorporated is seeking a Refuge Caseworker to provide trauma-informed support to Aboriginal women and children in refuge. You will deliver intensive case management, safety planning and coordinated access to housing, legal, health and community services within a crisis accommodation setting.

You will work to promote safety, wellbeing and self-determination, while maintaining accurate records and collaborating with external agencies to ensure seamless support for clients.

Qualifications

• Demonstrated case management experience, and desirable to have experience within domestic and family violence/homelessness contexts.
• Strong knowledge of child protection, trauma, mental health, AOD, and legal issues impacting families.
• Commitment to strengths-based, feminist, trauma-informed, and culturally safe practice.

Responsibilities

• Providing trauma-informed intensive case management, including intake, risk assessment, case planning and referrals
• Supporting women and children in crisis accommodation with practical and emotional support
• Developing safety plans and assisting clients to access appropriate housing, legal, health and community services
• Maintaining accurate client records and documentation using the Client Information Management System (CIMS)
• Creating a safe, welcoming and supportive refuge environment
• Building strong relationships with external agencies to ensure coordinated support for clients
• Participating in the on-call roster and contributing to the smooth operation of the refuge

Skills

Case management

Trauma-informed

Cultural safety

Crisis response

Interagency collaboration

Education

Bachelor's degree in Social Work/Community Services

Job description

Warlga Ngurra Incorporated is seeking a Refuge Caseworker to provide trauma-informed support to Aboriginal women and children in refuge. You will deliver intensive case management, safety planning and coordinated access to housing, legal, health and community services within a crisis accommodation setting.

You will work to promote safety, wellbeing and self-determination, while maintaining accurate records and collaborating with external agencies to ensure seamless support for clients.