Team Lead, Trauma-Informed Crisis Support Aboriginal Women

Ruah Community Services; Perth; On-site; AUD 95,000 - 117,000; Full time

Benefits offered by this job

5 weeks annual leave

16 weeks parental leave

Salary packaging benefits

Employee Assistance Program (EAP)

Journey Cover

Job summary

Ruah Community Services in Western Australia is seeking a Team Leader to guide a dedicated team at Kambarang Place, providing crisis accommodation and trauma-informed support to Aboriginal and Torres Strait Islander women escaping family and domestic violence. The role combines leadership, operational oversight and culturally safe service delivery.

You will lead a high-performing team, strengthen stakeholder relationships and drive positive outcomes while modelling Ruah's values.

Qualifications

• Demonstrated leadership experience, including supervision, coaching and staff development.
• Experience delivering crisis accommodation or residential services.
• Strong trauma-informed and culturally safe practice evident.

Responsibilities

• Lead, coach and support a high-performing team delivering crisis accommodation and violence services.
• Provide day-to-day operational leadership to ensure safe, high-quality, client-centred service delivery.
• Lead the delivery of services at Kambarang Place, including crisis accommodation, case management and coordinated support.
• Promote culturally safe, trauma-informed and strengths-based practice across the service.
• Support women experiencing family and domestic violence to achieve safety, stability and positive life outcomes.
• Manage service delivery, risk, incidents and complex client situations in line with organisational policies and procedures.
• Build and maintain partnerships with Aboriginal communities, government agencies and other providers.
• Monitor service quality, outcomes and reporting; ensure documentation is accurate.
• Foster a positive team culture aligned with Ruah's values and staff wellbeing.

Skills

Leadership

Trauma-informed practice

Crisis accommodation

Staff development

Stakeholder engagement

Case management

Client-centred service delivery

Communication

Risk management

Education

Community Services qualification

Job description

Ruah Community Services in Western Australia is seeking a Team Leader to guide a dedicated team at Kambarang Place, providing crisis accommodation and trauma-informed support to Aboriginal and Torres Strait Islander women escaping family and domestic violence. The role combines leadership, operational oversight and culturally safe service delivery.

You will lead a high-performing team, strengthen stakeholder relationships and drive positive outcomes while modelling Ruah's values.