Trauma-Informed Family Violence Case Manager — Impact & Safety

Good Shepherd; Melbourne; On-site; AUD 97,000 - 118,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Gifted leave at Christmas and Easter (

Leave purchase options

Employee Assistance Program

Portable long service leave

Job summary

Good Shepherd Australia New Zealand is seeking a Specialist Family Violence Case Manager to support women and young people experiencing family violence. This is a permanent full-time role based in Melbourne, offering trauma-informed, client-centered case management in a multidisciplinary setting.

You will assess risk, develop safety plans, coordinate referrals and advocate for access to services while prioritising inclusive, culturally safe practice for diverse communities.

Qualifications

• Experience supporting women and young people affected by family violence, including high-risk situations.
• Strong knowledge of family violence risk assessment and safety planning.
• Trauma-informed, strengths-based, person-centred practice.

Responsibilities

• Deliver specialist, trauma-informed family violence support to women and young people in crisis.
• Assess risk and safety needs; develop responsive safety and support plans.
• Provide intensive case management to support safety, recovery, stability and independence.
• Coordinate referrals and collaborate with internal and external services for holistic support.
• Advocate for clients to access services and resources to achieve positive outcomes.

Skills

Trauma-informed practice

Risk assessment

Client engagement

Collaboration

Education

Tertiary qualification in social work or related field

Job description

Good Shepherd Australia New Zealand is seeking a Specialist Family Violence Case Manager to support women and young people experiencing family violence. This is a permanent full-time role based in Melbourne, offering trauma-informed, client-centered case management in a multidisciplinary setting.

You will assess risk, develop safety plans, coordinate referrals and advocate for access to services while prioritising inclusive, culturally safe practice for diverse communities.