Trauma-Informed Family Violence Case Manager

Good Shepherd; Frankston; On-site; AUD 97,000 - 118,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 p.a.

Entertainment up to $2,650

4 days’ gifted leave at Christmas andE

Additional leave pathways

Employee Assistance Program

Job summary

Good Shepherd Australia New Zealand invites applications for a Specialist Family Violence Case Manager (SR0138) in Frankston. This permanent full‑time role provides trauma‑informed, client‑centred case management to women and young people affected by family violence, with risk assessment and safety planning within a multidisciplinary team.

You will coordinate referrals, advocate for access to services, and support safety, stability and recovery.

Qualifications

• Experience in trauma-informed family violence practice.
• Strong risk assessment and safety planning capabilities.
• Proven ability to coordinate complex case management.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Deliver specialist trauma‑informed family violence support to women and young people in crisis.
• Assess risk and safety needs and develop responsive safety plans with clients.
• Provide intensive case management to support safety, recovery and greater independence.
• Coordinate referrals and collaborate with internal/external services.
• Advocate for clients to access needed services and supports.

Skills

Trauma‑informed

Risk assessment

Case management

Communication skills

Education

Tertiary qualification in social work/psychology/community services or related

Job description

Good Shepherd Australia New Zealand invites applications for a Specialist Family Violence Case Manager (SR0138) in Frankston. This permanent full‑time role provides trauma‑informed, client‑centred case management to women and young people affected by family violence, with risk assessment and safety planning within a multidisciplinary team.

You will coordinate referrals, advocate for access to services, and support safety, stability and recovery.