Trauma-Informed Family Violence Case Manager

The Salvation Army; Melbourne; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging benefit

Meal entertainment benefit

Paid parental leave

Employee assistance program

Wellbeing initiatives

Training & development

Job summary

The Salvation Army is seeking a Specialist Family Violence Practitioner to deliver outreach case management for adult and child victim-survivors in Windsor, VIC. This fixed-term, full-time role focuses on assessment, crisis response and ongoing support, within a feminist, trauma-informed framework.

You will work under the Team Leader, ensuring safety, recovery and wellbeing outcomes while maintaining high-quality, client-centred services and accurate records.

Qualifications

• Must have tertiary qualification in Social Work or related field.
• Experience in case management within family violence or related services.
• Understanding of risk assessment and trauma-informed practice.

Responsibilities

• Provide outreach case management to adult and child victim-survivors.
• Conduct ongoing assessments of client needs, risks and circumstances.
• Develop, implement and review individual case plans with clients.
• Assist clients to access holistic support services and advocacy.
• Maintain accurate client records in line with standards.
• Monitor outcomes and contribute to service targets.

Skills

Client-centred outreach

Trauma-informed practice

Data & records management

Education

Tertiary qualification in Social Work or related field

Job description

The Salvation Army is seeking a Specialist Family Violence Practitioner to deliver outreach case management for adult and child victim-survivors in Windsor, VIC. This fixed-term, full-time role focuses on assessment, crisis response and ongoing support, within a feminist, trauma-informed framework.

You will work under the Team Leader, ensuring safety, recovery and wellbeing outcomes while maintaining high-quality, client-centred services and accurate records.