Trauma-Informed Family Case Manager (Not-for-Profit)

The Reily Foundation; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Reily Foundation is seeking a compassionate Family Case Manager to support families navigating the child protection system in Adelaide. You will work within a multidisciplinary team to provide practical support, education and guidance, while advocating for families and coordinating referrals to needed services.

Ideal candidates have a qualification in Social Work or related discipline and at least two years of experience with vulnerable children and families.

Qualifications

• Qualified in Social Work, Human Services or related discipline.
• Minimum two years' experience working with vulnerable children and families.
• Strong understanding of trauma-informed and strengths-based practice.
• Excellent communication, relationship-building and advocacy skills.
• Ability to work collaboratively while managing competing priorities.
• Experience navigating complex service systems and working alongside statutory agencies.

Responsibilities

• Manage a caseload of parents and families accessing Reily's services.
• Provide trauma-informed, strengths-based case management and practical support.
• Prepare and support clients attending Department for Child Protection meetings.
• Assist families to understand child protection processes and develop achievable parent plans.
• Coordinate referrals and collaborate with services.
• Maintain accurate case notes and contribute to service reporting and quality improvement.
• Identify systemic issues and contribute to improving practice across the organisation.
• Co-facilitate parenting workshops and education sessions as required.

Skills

Trauma-informed practice

Advocacy skills

Communication

Relationship-building

Collaborative teamwork

Education

Social Work or related discipline

Job description

The Reily Foundation is seeking a compassionate Family Case Manager to support families navigating the child protection system in Adelaide. You will work within a multidisciplinary team to provide practical support, education and guidance, while advocating for families and coordinating referrals to needed services.

Ideal candidates have a qualification in Social Work or related discipline and at least two years of experience with vulnerable children and families.