Trauma-Informed Case Worker - Women & Children

Vinnies; Sydney; Hybrid; AUD 64,000 - 69,000; Full time

Benefits offered by this job

Supportive Team

Tax-free benefits up to $15900

Career progression

Learning & Development

Wellbeing support

Inclusive culture

Leave benefits

Job summary

The St Vincent de Paul Society NSW is seeking a Case Worker in Lewisham, NSW. You will provide trauma-informed, client-centred support to women and children experiencing domestic violence and homelessness, navigating crises and linking to appropriate services.

Role requires strong communication, empathy and teamwork. Expect a dedicated, values-driven environment, with ongoing professional development and salary packaging benefits for eligible staff.

Qualifications

• A Certificate IV or higher in Community Services or relevant equivalent experience.
• Experience supporting people experiencing homelessness or violence.
• Understanding of trauma-informed practice and gendered violence.
• Strong communication, interpersonal and relationship-building skills.
• Ability to work independently and in a team.
• Knowledge of housing, AOD, mental health and legal services.
• Current NSW Driver's Licence and confidence using Microsoft Office.

Responsibilities

• Provide culturally safe, trauma-informed and person-centred support to women and children experiencing domestic and family violence and homelessness.
• Conduct client assessments, identify individual needs and develop appropriate support plans.
• Support clients to access crisis accommodation, transitional housing and other essential services.
• Advocate on behalf of clients and connect them with relevant community services, including housing, mental health, AOD and legal support.
• Maintain accurate and confidential client records in line with organisational policies and procedures.
• Build positive working relationships with external stakeholders and service providers.
• Identify and respond to risks, ensuring the safety and wellbeing of clients and colleagues.
• Keep up to date with relevant legislation, government policies and best practice approaches.
• Participate in team meetings, supervision and ongoing professional development.

Skills

Communication skills

Interpersonal skills

Relationship-building

Trauma-informed approach

Education

Certificate IV or higher in Community Services

Tools

Microsoft Office

Job description

The St Vincent de Paul Society NSW is seeking a Case Worker in Lewisham, NSW. You will provide trauma-informed, client-centred support to women and children experiencing domestic violence and homelessness, navigating crises and linking to appropriate services.

Role requires strong communication, empathy and teamwork. Expect a dedicated, values-driven environment, with ongoing professional development and salary packaging benefits for eligible staff.