Trauma-Informed DFV Case Manager - Women & Children Support

The Benevolent Society; Campbelltown; On-site; AUD 56,000 - 70,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Monthly ADOs (12 extra days off)

Fitness Passport

Employee assistance program

Purchased leave

Job summary

The Benevolent Society in Campbelltown (NSW) is seeking a DFV Case Manager to provide trauma-informed, practical, relationship-based support to women and children experiencing domestic and family violence. You will conduct risk assessments, safety planning and develop individual case plans within an integrated service model.

You will coordinate brokerage and recognition payments, advocate for clients and connect them with essential services, while maintaining confidential case records and

Qualifications

• A relevant tertiary qualification in Social Work, Community Services or a related discipline.
• 3+ years’ experience in case management, ideally supporting women and children affected by domestic and family violence.
• Strong ability to engage and build rapport with women and children, including clients experiencing crisis or complex trauma.
• Experience in DFV risk assessment, safety planning and person-centred case planning.
• Confidence providing practical support, advocacy, referrals and service coordination.
• Sound knowledge of child protection and mandatory reporting requirements.
• Strong organisation, documentation and time-management skills.
• A current Driver’s Licence.

Responsibilities

• Build trust and rapport with women and children experiencing domestic and family violence, trauma and complex circumstances.
• Undertake DFV risk assessments and safety planning, responding appropriately to changing risk and crisis situations.
• Develop and regularly review person-centred case plans, helping women identify goals, strengths, priorities and practical next steps.
• Coordinate brokerage and recognition payments, ensuring practical supports are provided appropriately and in line with program requirements.
• Advocate for women and help them navigate systems including housing, Centrelink, police, legal and specialist DFV services.
• Work collaboratively with internal and external services to provide integrated, wraparound support for women and children.
• Maintain accurate case documentation and respond appropriately to child protection and mandatory reporting concerns.

Skills

Case management experience

DFV experience

Risk assessment

Safety planning

Advocacy

Driver's Licence

Education

Social Work degree

Community Services degree

Job description

The Benevolent Society in Campbelltown (NSW) is seeking a DFV Case Manager to provide trauma-informed, practical, relationship-based support to women and children experiencing domestic and family violence. You will conduct risk assessments, safety planning and develop individual case plans within an integrated service model.

You will coordinate brokerage and recognition payments, advocate for clients and connect them with essential services, while maintaining confidential case records and