Case Worker

stvincentd; Sydney; On-site; AUD 64,000 - 69,000; Full time

Benefits offered by this job

Salary packaging benefits

Supportive team

Career progression

Learning & development

Wellbeing support

Inclusive culture

Leave benefits

Job summary

St Vincent de Paul Society NSW is seeking a Case Worker to support women and children facing domestic violence and homelessness in Sydney’s Inner West. You’ll be a first point of contact, providing trauma-informed, compassionate assistance and helping clients navigate safety, options and services.

You’ll work in a collaborative team, build relationships with community services and advocate for clients to improve safety, wellbeing and independence.

Qualifications

• Certificate IV or higher in Community Services or equivalent.
• Experience supporting people experiencing homelessness or domestic violence.
• Understanding trauma-informed practice and gendered nature of violence.

Responsibilities

• Provide culturally safe, trauma-informed and person-centred support to women and children experiencing domestic violence and homelessness.
• Conduct client assessments, identify needs and develop support plans.
• Assist clients to access crisis accommodation, transitional housing and other services.
• Advocate for clients and connect with housing, mental health, AOD and legal services.
• Maintain confidential client records in line with policies.
• Collaborate with external stakeholders and service providers.

Skills

Communication skills

Interpersonal skills

Relationship building

Education

Certificate IV in Community Services or higher

Tools

Microsoft Office

Job description

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Case Worker

Location

Lewisham, NSW, AU, 2049

Requisition ID: 2506

About Us

The St Vincent de Paul Society NSW is a leading provider of community support services, committed to supporting people experiencing disadvantage and working towards a more just and compassionate society.

Permanent Full-Time Opportunity | Monday to Friday | Inner West Sydney Location

Competitive Salary: SCHCADS Award, hourly rates range from $46.70 to $50.25 dependent on experience

Make a Real Difference: Support women and children experiencing domestic and family violence and homelessness.

Salary Packaging Benefits: Increase your take-home pay with access to up to $16,000 in tax-free salary packaging benefits.

About the Role

This is an opportunity to make a genuine difference in the lives of women and children experiencing domestic and family violence, homelessness and other crisis situations. As a Case Worker, you'll be one of the first points of contact for women seeking crisis and transitional support. You'll provide compassionate, trauma-informed assistance, helping clients navigate challenging circumstances, understand their options and connect with the right services to support their safety, wellbeing and independence. You'll build meaningful relationships, advocate for clients and work closely with a range of community services to help women and children take positive steps towards a safer and more secure future. You'll also be part of a supportive and collaborative team that values your contribution, encourages learning and shares a commitment to making a difference.

Your Responsibilities

Provide culturally safe, trauma-informed and person-centred support to women and children experiencing domestic and family violence and homelessness.

Conduct client assessments, identify individual needs and develop appropriate support plans.

Support clients to access crisis accommodation, transitional housing and other essential services.

Advocate on behalf of clients and connect them with relevant community services, including housing, mental health, AOD and legal support.

Maintain accurate and confidential client records in line with organisational policies and procedures.

Build positive working relationships with external stakeholders and service providers.

Identify and respond to risks, ensuring the safety and wellbeing of clients and colleagues.

Keep up to date with relevant legislation, government policies and best practice approaches.

Participate in team meetings, supervision and ongoing professional development.

About You

• St Vincent de Paul Society NSW considers being a woman to be a genuine occupational qualification for this position under Section 31 of the Anti-Discrimination Act 1977 (NSW).

A Certificate IV or higher in Community Services, or relevant equivalent experience.

Experience supporting people experiencing homelessness, domestic and family violence or other complex circumstances.

An understanding of trauma-informed practice and the gendered nature of domestic and family violence.

Strong communication, interpersonal and relationship-building skills.

The ability to work independently, exercise sound judgement and contribute positively to a team.

Knowledge of community support services and referral pathways, including housing, AOD, mental health and legal services.

Strong organisational skills and the ability to maintain accurate client records.

A current NSW Driver's Licence and confidence using Microsoft Office.

We Offer

• Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development – On-demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found inthe Society’s commitment to Safeguarding Children & Young People .Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check& Working with Children check.A health / medical assessment may be required for some roles.