Trauma-Informed Case Worker - Homelessness & DV Support

Liverpool Women's Shelter; Liverpool; On-site; AUD 60,000 - 70,000; Full time

Job summary

Liverpool Women's Shelter in Australia is seeking a committed caseworker to support women experiencing homelessness and family violence. You will provide trauma-informed casework, assess housing options and connect clients with housing pathways and services.

The role requires strong written and verbal communication, experience in community services, and proficiency with online case management systems; current First Aid, Working with Children Check, and Police Check are preferred.

Qualifications

• Certificate IV in Community Services or minimum five years' experience with women who are homeless.
• Experience as a community services case worker, preferably in women's services.
• Knowledge of family violence, trauma impacts and survivor support.
• Understanding of Workplace Health and Safety procedures.
• Excellent written and verbal communication skills.
• Ability to use online case management systems.
• Current Senior First Aid certificate or capacity to obtain one before commencement.
• Current Working with Children Check.
• National Police Check.
• The right to live and work in Australia.

Responsibilities

• Provide casework support within the community services sector, preferably in women's services.
• Support clients experiencing homelessness and family violence using trauma-informed practices.
• Assess housing needs and connect clients with housing pathways and services.
• Apply knowledge of family violence dynamics when developing support strategies.
• Maintain accurate records using online case management systems.
• Follow Workplace Health and Safety procedures and organisational policies.

Skills

Trauma-informed practice

Case management

Communication skills

Record-keeping

WH&S knowledge

Education

Certificate IV in Community Services

Tools

Online case management systems

Job description

Liverpool Women's Shelter in Australia is seeking a committed caseworker to support women experiencing homelessness and family violence. You will provide trauma-informed casework, assess housing options and connect clients with housing pathways and services.

The role requires strong written and verbal communication, experience in community services, and proficiency with online case management systems; current First Aid, Working with Children Check, and Police Check are preferred.