Lead Case Worker – Trauma-Informed Care (Rockhampton)

Group; Rockhampton Regional; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

Salary packaging options

Entertainment card

Professional development opportunities

Employee wellbeing programs

Supportive team culture

Job summary

Lifestyle Solutions in Rockhampton is recruiting a permanent Case Worker to support children and young people in Out-of-Home Care. You will lead therapeutic case management, provide frontline coaching and collaborate with families, carers and partners to achieve safety, connection and positive outcomes.

We value trauma-informed practice, strong documentation, and a solutions-focused approach. The successful candidate will have relevant qualifications, a current driver's licence and probity

Qualifications

• Cert IV or Diploma in Community Services, Youth Work, Social Work or equivalent (or currently working towards).
• Proven case management and strong stakeholder engagement skills.
• Demonstrated leadership skills with ability to lead, mentor and develop a team.
• Solutions-focused attitude with empathy, resilience, initiative and collaboration.
• Strong knowledge of trauma-informed and therapeutic care practices.
• Ability to oversee service delivery, promote consistent practice and drive positive outcomes for young people.
• Strong documentation, organisational and compliance capabilities.
• Current driver's licence and probity clearances.

Responsibilities

• Lead and review case plans to achieve therapeutic, cultural, and individual goals
• Coach and support frontline staff to embed therapeutic strategies in everyday care
• Engage with families, carers, and external agencies to ensure aligned and positive outcomes
• Maintain accurate documentation and ensure compliance with relevant standards and legislation
• Promote safe, nurturing, and culturally respectful environments for children and young people
• Support the delivery of trauma-informed, evidence-based care practices across services

Skills

Case management

Stakeholder engagement

Leadership / mentoring

Trauma-informed practice

Documentation & compliance

Driver's licence

Education

Cert IV / Diploma in Community Services

Job description

Lifestyle Solutions in Rockhampton is recruiting a permanent Case Worker to support children and young people in Out-of-Home Care. You will lead therapeutic case management, provide frontline coaching and collaborate with families, carers and partners to achieve safety, connection and positive outcomes.

We value trauma-informed practice, strong documentation, and a solutions-focused approach. The successful candidate will have relevant qualifications, a current driver's licence and probity