Transport - Transport Allocator - Carole Park

People Group; Ipswich City; Vor Ort; AUD 48.000 - 80.000; Vollzeit

Benefits dieser Stelle

On-site role

Zusammenfassung

People Group Recruitment is seeking a Transport Allocator for Carole Park, Queensland. The role runs Monday to Friday, 6:00am–2:00pm, with responsibilities spanning directing Independent Contractors, ensuring fleet on-site, and maintaining live data in dispatch systems.

Immediate start for someone with 1+ year in transport allocation and strong MS Office skills. Ideal candidates demonstrate excellent customer service, attention to detail, and the ability to adapt under pressure while maintaining

Qualifikationen

• Minimum 1 year Transport Allocator/Coordination experience.
• Geographical knowledge and road system.
• Intermediate to Advanced MS Office skills, preferably Excel.
• Strong customer service skills.
• Attention to detail.

Aufgaben

• Direct the Independent Contractors in the daily load and route plan.
• Ensure fleet vehicles are on site.
• Adhere to daily load quantities and monitor loads for service delivery.
• Ensure live data entry in FMS and PC Despatch.
• Report issues and implement solutions promptly.
• Oversee daily and weekly revenue plan.
• Compile and enter required paperwork from previous day.
• Communicate delivery/pickup issues with clients.
• Perform Fatigue Management audit requirements.
• Report incidents or non-conformances to Management.
• Chase toolbox/safety bulletins to meet weekly target.
• Contact potential drivers and confirm eligibility.
• Complete KPI reports.
• Provide end-of-day support for unfinished routes.
• Assist across areas of the business.
• Participate in regular Company/Contractor meetings.

Kenntnisse

Geographical knowledge

Road network knowledge

Transport coordination

Customer service

Attention to detail

MS Excel

Interpersonal communication

Time management

Critical thinking

Relationship management

Continuous improvement

Resilience

Inclusion culture

Integrity

Adaptability

Active listening

Jobbeschreibung

Transport Allocator - Carole Park | Up to $80,000 + Super | Immediate Start!

THE COMPANY

Joining this company means being part of a team that takes pride in delivering outstanding customer service and dependable results. Backed by an established delivery network and a dedicated fleet, they are committed to maintaining high standards across every stage of the customer journey, with quality, efficiency, and reliability at the centre of everything they do.

Key Responsibilities:

• Direct the Independent Contractors in their execution of the daily load and route plan.
• Ensure permanently placed fleet vehicles are on site.
• Abide by the predetermined daily load quantities for Independent Contractors. Monitor daily loads to ensure service delivery to clients.
• Ensure the data completion of all loads ‘live’ in FMS and PC Despatch.
• Ensure all issues are dealt with immediately and a solution found as they arise.
• Control and monitor the daily and weekly revenue plan.
• Compile all relevant required paperwork from previous day and ensure data is entered.
• Communicate all delivery/pickup issues with Contractual Clients and other customers.
• Perform the Fatigue Management audit requirements
• Immediately report any incidents accidents or non-conformance to Management.
• Chase up any outstanding Toolbox/ Safety Bulletins to achieve a weekly 100% target
• Contact potential drivers and ensure all requirements are met to commence with the company
• Complete all KPI reports as required
• After hours contact for end of day unfinished routes.
• Assist in all areas in your work environment.
• Participate in regular Company and Independent Contractor meetings.

Shift

Monday to Friday | 6:00am - 2:00pm

The ideal candidate will have:

• Willing and able to follow processes & procedures
• Geographical knowledge and road system
• Minimum 1 year Transport Allocator/Coordination experience
• Strong customer service skills
• Attention to detail
• Able to see impacts or knock on effects during problem solving,
• Intermediate to Advanced Microsoft Office skills, Preferably Excel
• Strong interpersonal communication skills
• Time management & able to prioritise
• Critical thinking
• Manage and develop company relationships
• Promote a continuous improvement culture
• Resilience under pressure
• Promote a culture of inclusion and empowerment
• Must be able to display a high level of confidence honesty and integrity
• Able to be flexible and agile if problems arise throughout the day,
• Listen and take on instruction

Please Note:

People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevant LOCAL skills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.

Additional information

• Join an incredible team as a Transport Allocator
• Encouraging excellence, growth, and continuous learning
• Salary up to $80,000 + Super