Transport Resource Dispatcher (Casual) - Coordinate Crews

St John WA Group; Western Australia; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Salary Packaging with Maxxia (Pro rata

Consumer discounts

Complimentary First Aid Training

Complimentary ambulance cover

Job summary

St John WA in Belmont on a casual basis seeks a Resource Dispatcher to coordinate patient and community transport crews, ensuring on-road staff are supported to deliver safe, timely services.

You will monitor movements, manage dispatch systems and KPIs, and act as a key contact for crews, with shifts from 6am–10pm.

Experience in dispatch or logistics is desirable; strong organisation, communication and problem-solving skills are essential, plus proficiency with MS Office.

Qualifications

• Experience in dispatch, logistics, fleet or resource coordination (highly desirable).
• Strong organisational, problem-solving and time-management skills.
• Excellent communication skills and attention to detail.
• Confident using multiple systems, including MS Office.
• Able to work independently in a shift-work environment.
• Knowledge of the WA health system (desirable).

Responsibilities

• Coordinate and dispatch transport crews, ensuring the right resources are allocated to meet booked pick-up times and service requirements.
• Monitor vehicle and crew movements and manage operational changes.
• Maintain accurate information across patient transfer and dispatch systems.
• Managing the daily response times and KPIs.
• Allocate resources efficiently to maximise service delivery.
• Support on-road personnel and act as a key point of contact.
• The Communication centre is operational between 6am – 10pm and you will be rostered to shifts within these operational hours.

Skills

Dispatch coordination

Organisational skills

Communication skills

Time management

Independent worker

Tools

MS Office

Job description

St John WA in Belmont on a casual basis seeks a Resource Dispatcher to coordinate patient and community transport crews, ensuring on-road staff are supported to deliver safe, timely services.

You will monitor movements, manage dispatch systems and KPIs, and act as a key contact for crews, with shifts from 6am–10pm.

Experience in dispatch or logistics is desirable; strong organisation, communication and problem-solving skills are essential, plus proficiency with MS Office.