Transport Allocator

seek.com.au; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

SEEK is seeking an Allocator to drive efficient transport operations, ensuring policy adherence, effective scheduling, and strong driver engagement. Reporting to Operations Manager, this leadership role focuses on performance, culture, and compliance across interstate networks and complex trailer configurations.

You will manage rostering, asset audits, customer communication, and incident reporting while building relationships with drivers and stakeholders.

Qualifications

• 3+ years in transport allocation and scheduling.
• Experience with interstate networks and mass LTL planning.
• Strong leadership and team management skills.
• Excellent communication and collaboration with stakeholders.
• Knowledge of Chain of Responsibility and transport regulations.

Responsibilities

• Outstanding relationship management – priority focus on driver teams.
• Rostering and managing drivers with proactive planning and communication.
• Support continuous initiatives to support driver welfare.
• Allocate fleet efficiently to run a reliable and profitable operation.
• Ensure compliance with Fatigue Management, Maintenance Management, Chain of Responsibility duties.
• Ensure compliance across integrated IT platforms.
• Maintain and manage asset audits.
• Proactively communicate freight status with customers with exceptional customer service.
• Manage, investigate and report incidents and near misses per IMS/ICAM procedure.

Skills

Transport allocation

Scheduling

Leadership

Driver engagement

Communication

Job description

An Allocator will play a pivotal role in ensuring the smooth functioning of the company's operational activities. Reporting to the Operations Manager, the Allocator will be responsible for upholding policy adherence, effectively managing operations, ensuring efficient transportation, as well as nurturing customer relationships. The ideal candidate will have robust experience of local or interstate networks, complex trailer combinations, mass LTL and load planning. This is a leadership role, best suited to someone with a strong focus on ensuring that people assets are valued, recognised and engaged. Transport allocators are responsible for ensuring safe, effective, efficient and responsive service delivery. With a focus on operational performance, driver engagement, culture and compliance an Allocator will contribute to the company's success by implementing strategies that align with its objectives and values.

Key responsibilities

Outstanding relationship management – priority focus on driver teams

Rostering and managing drivers with effective proactive planning and communication

Ensure and support continuous initiatives to support driver welfare

Allocate fleet efficiently to run a reliable and profitable operation

Ensure compliance with Fatigue Management, Maintenance Management, Chain of Responsibility duties

Ensure compliance across integrated IT platforms

Maintain and manage asset audits

Proactively communicate freight status with customers with exceptional customer service

Manage, investigate and report incidents and near misses in accordance with IMS/ICAM incident reporting procedure

About you

A minimum of 3 years of experience in transport allocation and scheduling

Demonstrated industry experience in transport, logistics or supply chain operations

Robust experience of interstate networks, complex trailer combinations, mass LTL and load planning

Strong leadership and team management skills, with the ability to motivate and guide team members towards achieving goals

Proficiency in strategic planning, problem-solving, and decision-making

Excellent communication and interpersonal abilities to collaborate effectively with various stakeholders

Sound knowledge of industry regulations and best practices related to operations and transportation

Thorough knowledge of Chain of Responsibility requirements, Legislation and regulations

Strong focus on operational performance, driver engagement, culture and compliance

Demonstrated experience managing multiple tasks and maintaining focus on priorities