Transition Support Officer

Department of Transport and Planning; City of Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

Department of Transport and Planning in Victoria is seeking a Transition Support Officer for a fixed term through 29 December 2028. You will provide proactive administrative and coordination support to the Enterprise Transition Program, working across multiple teams and stakeholders to manage priorities and deadlines.

The role requires strong organisational skills, flexibility and clear communication, with a focus on maintaining records, governance documentation and successful delivery against

Qualifications

• Demonstrated coordination or administration experience relevant to commercial projects in a government or transport operations setting (mandatory)
• Advanced level understanding of relevant project administration/management software including MS Office and other applications utilised for financial and records management (mandatory)

Responsibilities

• Coordinate meetings, documentation, registers, reports and correspondence; track actions, requests, risks and milestones; support project governance and delivery.
• Build strong stakeholder relationships, maintain accurate records and project information; ensure activities align with plans, policies, legislation and departmental requirements.
• Manage competing priorities and tight deadlines with strong organisation, flexibility and communication.
• Support cross-team collaboration and apply project management principles to support delivery.

Skills

Coordination

Administration

MS Office

Tools

MS Office

Job description

About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role

This is a Fixed Term Position Until 29 December 2028 The Transition Support Officer provides proactive administrative and coordination support to the Enterprise Transition Program, working across multiple teams and stakeholders. The role manages competing priorities and tight deadlines, requiring strong organisation, flexibility, critical thinking and communication skills. Key responsibilities include coordinating meetings, documentation, registers, reports and correspondence; tracking actions, requests, risks and milestones; and supporting project governance and delivery. The role also builds strong stakeholder relationships, maintains accurate records and project information, and ensures activities align with relevant plans, policies, legislation and departmental requirements.

What we’re looking for

You’re someone who:

• Approaches problems thoughtfully, using policies and processes to find solutions and seeking guidance when needed.
• Understands different perspectives and stakeholder needs, adapting their approach and communication to suit the audience.
• Communicates clearly and confidently, presenting information in a logical, concise and accessible way.
• Builds positive stakeholder relationships, responds constructively to issues and connects people across teams to support outcomes.
• Is flexible and adaptable to changing priorities, works collaboratively across teams and applies sound project management principles to support delivery.

Qualifications and experience

You’ll bring:

• Demonstrated coordination or administration experience relevant to commercial projects in a government or transport operations setting (mandatory)
• Advanced level understanding of relevant project administration/management software including MS Office and other applications utilised for financial and records management (mandatory)

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Applications close at 11.59pm on Sunday, 18 October 2026.

For further information about the role, please contact Hayley Dance-Wilson, Contract Close out & Transition Change Lead, at [email protected]

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important information

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