Training Support Case Officer – Trainee Progress

The Royal Australasian College of Physicians; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Paid parental leave

Paid annual leave

Free annual flu vaccinations

Professional development

Employee Assistance Program

Corporate discounts

Job summary

The Royal Australasian College of Physicians (RACP) is seeking a Case Officer to support trainees requiring additional assistance to progress through their training. You will work closely with trainees, supervisors and College stakeholders to provide tailored case management, advice and guidance to ensure timely support.

Key responsibilities include coordinating trainee support through the Training Support Pathway and examination support services, reviewing training information, advising on

Qualifications

• Strong analytical and problem‑solving skills to assess complex information.
• Excellent organisational skills with attention to detail.
• Strong written and verbal communication for reports and committees.
• Ability to collaborate with a range of stakeholders and interpret policies.

Responsibilities

• Coordinate trainee support through the Training Support Pathway and examination support services.
• Identify trainee support needs and develop tailored strategies with trainees and supervisors.
• Review training and assessment information to inform case management and progression.
• Provide advice on relevant policies, training requirements and support pathways.
• Manage complex cases and prepare evidence-based recommendations for committees.
• Collaborate with College stakeholders to ensure coordinated trainee support and continuous improvement.

Skills

Analytical thinking

Problem solving

Organisational skills

Written and verbal communication

Stakeholder collaboration

Policy interpretation

Independent working

Job description

The Royal Australasian College of Physicians (RACP) is seeking a Case Officer to support trainees requiring additional assistance to progress through their training. You will work closely with trainees, supervisors and College stakeholders to provide tailored case management, advice and guidance to ensure timely support.

Key responsibilities include coordinating trainee support through the Training Support Pathway and examination support services, reviewing training information, advising on