Hybrid Training Programs Coordinator & Secretariat

Royal Australian College of General Practitioners Ltd; Sydney; Hybrid; AUD 75,000 - 95,000; Full time

Job summary

The Royal Australasian College of Physicians (RACP) is seeking a Training Services administrator to provide expert advice and operational support across trainee programs in Australia and Aotearoa New Zealand. You will advise on program requirements, coordinate examinations, and support committees within governance frameworks.

Key duties include maintaining records, coordinating meetings, and delivering timely responses to member inquiries while collaborating with internal stakeholders to improve

Qualifications

• Certificate IV or Diploma of Business Administration or demonstrated equivalent experience.
• Professional experience in accreditation and/or management of medical or other education/health programs or in a member-based organisation.
• Ability to prioritise work, meet deadlines, managing a range of complex tasks in a changing work environment while maintaining an attention to detail.
• Ability to work independently and in a collaborative team environment, to build and maintain relationships with internal and external stakeholders at various levels.
• Demonstrated experience in delivering professional client and secretariat services, including high level written and verbal communication skills, business writing and presentations.
• IT Capabilities: Microsoft Office Suite, SharePoint and video/teleconferencing platforms.

Responsibilities

• Provide expert advice and administrative support for assigned portfolio of training programs and cross-team assistance as required
• Create and maintain accurate electronic records, including data entry of trainee applications and assessments.
• Provide professional secretariat support to relevant committees including conjoint committee/s. This includes coordinating, attending and facilitating meetings, and preparing agendas, briefs, minutes, draft reports and correspondence.
• Provide comprehensive and timely responses to member enquiries. Take ownership of each enquiry by understanding the member's needs and providing clear explanations, instructions, or solutions in line with RACP policies and procedures. Ensure that enquiry is addressed and resolved.
• Liaise with key internal stakeholders and committees to provide timely advice and support on complex issues relating to specialty training.
• Contribute towards process improvements in a changing environment.

Skills

Attention to detail

Communication skills

Independent and collaborative work

Education

Certificate IV or Diploma of Business Administration

Tools

Microsoft Office Suite

SharePoint

Video/teleconferencing platforms

Job description

The Royal Australasian College of Physicians (RACP) is seeking a Training Services administrator to provide expert advice and operational support across trainee programs in Australia and Aotearoa New Zealand. You will advise on program requirements, coordinate examinations, and support committees within governance frameworks.

Key duties include maintaining records, coordinating meetings, and delivering timely responses to member inquiries while collaborating with internal stakeholders to improve