Training Support Case Officer - Hybrid & Impactful Guidance

Royal Australasian College of Physicians; Sydney; Hybrid; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Flexible hybrid work model

Additional paid leave between Xmas and

Paid parental leave

Free annual flu vaccinations

Professional development opportunities

Employee Assistance Program

Corporate discounts

Job summary

The Royal Australasian College of Physicians seeks a Case Officer to support trainees requiring additional assistance to progress through their training. Working with trainees, supervisors and College stakeholders, you will provide individualised case management, advice and guidance to ensure timely support.

Key duties include coordinating support pathways, identifying needs, monitoring progress, reviewing training data, advising on policies and procedures, managing complex cases, and

Qualifications

• Strong analytical and problem-solving abilities with evidence-based judgment.
• Excellent organisational and administrative skills.
• Strong written and verbal communication for reports and committees.
• Ability to collaborate with diverse stakeholders and interpret policies.

Responsibilities

• Coordinate trainee support through the Training Support Pathway, Return to Training pathway and examination support services.
• Identify trainee support needs, develop tailored strategies and monitor progress in collaboration with trainees and supervisors.
• Review and analyse training and assessment information to inform case management and progression recommendations.
• Provide advice on relevant policies, training requirements and support pathways.
• Manage complex cases and prepare evidence-based recommendations for College committees and panels.
• Collaborate with College stakeholders to ensure consistent and coordinated trainee support.
• Contribute to the continuous improvement of trainee support services and processes.

Skills

Analytical skills

Organisational skills

Communication skills

Stakeholder management

Policy interpretation

Adaptability

Job description

The Royal Australasian College of Physicians seeks a Case Officer to support trainees requiring additional assistance to progress through their training. Working with trainees, supervisors and College stakeholders, you will provide individualised case management, advice and guidance to ensure timely support.

Key duties include coordinating support pathways, identifying needs, monitoring progress, reviewing training data, advising on policies and procedures, managing complex cases, and