Training Delivery & Client Success Lead

Lumify Group; New South Wales; On-site; AUD 70,000 - 90,000; Full time

Job summary

Lumify Group's ENS training arm is seeking a Client Services Manager to coordinate training delivery and support clients and participants from first engagement through to delivery and post-training follow-up.

You will manage day-to-day program logistics: processing bookings accurately, keeping the CRM and Knowledge Hub up to date, and ensuring facilitators, clients and participants have what they need when they need it.

Qualifications

• Coordinate training delivery and post-training follow-up.
• Manage bookings, CRM and Knowledge Hub.
• Ensure facilitators, clients and participants have what they need when needed.

Responsibilities

• Coordinate training delivery from first engagement through to delivery and post-training follow-up.
• Oversee day-to-day program logistics and bookings.
• Maintain CRM and Knowledge Hub up to date and accurate.

Skills

Client services

Logistics coordination

Job description

Lumify Group's ENS training arm is seeking a Client Services Manager to coordinate training delivery and support clients and participants from first engagement through to delivery and post-training follow-up.

You will manage day-to-day program logistics: processing bookings accurately, keeping the CRM and Knowledge Hub up to date, and ensuring facilitators, clients and participants have what they need when they need it.