Traffic Allocator/ Service Delivery Co-ordinator

APX Traffic Management Pty Ltd; Yallah; On-site; AUD 65,000 - 100,000; Full time

Job summary

APX Traffic Management Pty Ltd in NSW is seeking a Traffic Allocator/Service Delivery Co-ordinator to join the team on a full-time basis, based in Yallah, NSW. The role focuses on allocating traffic management personnel and equipment and coordinating service delivery across projects to optimise efficiency and client satisfaction.

You will monitor progress, adjust schedules in real-time, liaise with project managers and field teams, and ensure compliance with health and safety requirements while

Qualifications

• Proven experience in traffic management, scheduling, resource allocation or a related construction/logistics co-ordination role.
• Strong organisational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication skills, both written and verbal, with the ability to liaise effectively with internal and external stakeholders.
• Proficiency in scheduling software (Traffio preferred) and Microsoft Office applications (Excel, Word, Outlook).
• A detail-oriented approach with strong accuracy in record-keeping and reporting.

Responsibilities

• Allocate traffic management personnel and equipment to projects based on client requirements, project specifications and resource availability.
• Co-ordinate service delivery schedules to ensure all projects receive appropriate coverage and staffing levels.
• Maintain comprehensive records of resource allocation, project timings and service delivery metrics.
• Communicate effectively with project managers, clients and field teams to confirm project requirements and manage expectations.
• Monitor project progress and resource utilisation in real-time, making adjustments to optimise efficiency.
• Respond to service queries and resolve allocation issues promptly to minimise disruption to operations.
• Prepare reports and documentation related to scheduling, resource allocation and service performance.
• Liaise with traffic management personnel to ensure they are properly briefed on project requirements and site-specific instructions.
• Support the management team in planning and forecasting resource requirements for upcoming projects.
• Maintain compliance with all relevant health, safety and regulatory requirements in co-ordinating services.

Skills

Organisational skills

Communication skills

Scheduling experience

Traffic management knowledge

Education

Relevant qualifications or certifications in traffic management

Tools

Traffio

Microsoft Office

Job description

Traffic Allocator/ Service Delivery Co-ordinator

APX Traffic Management Pty Ltd is seeking a Traffic Allocator/Service Delivery Co-ordinator to join our team on a full-time basis, based in Yallah, NSW. This is a pivotal role within our operations, responsible for managing the efficient allocation of traffic management resources and co-ordinating service delivery across our projects. You will play a critical part in ensuring that our clients receive seamless, professional traffic management services whilst optimising our operational efficiency and resource utilisation. This position offers the opportunity to have a direct impact on project success and customer satisfaction within the traffic management industry.

About us

APX Traffic Management Pty Ltd is a leading provider of traffic management solutions within the construction industry. We are committed to delivering high-quality, safe and efficient traffic management services to our diverse client base. Our company values professionalism, reliability and innovation, and we pride ourselves on building strong relationships with our clients and our team members. We operate across multiple projects and regions, providing comprehensive traffic control and management solutions to support construction, maintenance and events across New South Wales.

Key responsibilities

Allocate traffic management personnel and equipment to projects based on client requirements, project specifications and resource availability

Co-ordinate service delivery schedules to ensure all projects receive appropriate coverage and staffing levels

Maintain comprehensive records of resource allocation, project timings and service delivery metrics

Communicate effectively with project managers, clients and field teams to confirm project requirements and manage expectations

Monitor project progress and resource utilisation in real-time, making adjustments as required to optimise efficiency

Respond to service queries and resolve allocation issues promptly to minimise disruption to operations

Prepare reports and documentation related to scheduling, resource allocation and service performance

Liaise with traffic management personnel to ensure they are properly briefed on project requirements and site-specific instructions

Support the management team in planning and forecasting resource requirements for upcoming projects

Maintain compliance with all relevant health, safety and regulatory requirements in co-ordinating services

What we're looking for

Proven experience in traffic management, scheduling, resource allocation or a related construction/logistics co-ordination role

Strong organisational skills with the ability to manage multiple projects and priorities simultaneously

Excellent communication skills, both written and verbal, with the ability to liaise effectively with internal and external stakeholders

Proficiency in scheduling software (experience using Traffio preferred but not essential) and Microsoft Office applications (Excel, Word, Outlook)

A detail-oriented approach with strong accuracy in record-keeping and reporting

Problem-solving capability and the ability to adapt quickly to changing circumstances

Knowledge of traffic management practices, safety protocols and construction industry standards (highly desirable)

A valid driver's licence and willingness to visit project sites when required

The ability to work independently and as part of a team in a fast-paced environment

Relevant qualifications or certifications in traffic management would be advantageous

What we offer

At APX Traffic Management Pty Ltd, we believe in supporting our employees with a competitive remuneration package and a positive workplace culture. We offer opportunities for professional development and career progression within a growing organisation. Our team members benefit from working in a supportive environment where their contributions are valued and recognised. We provide a full-time position with the stability and benefits that accompany permanent employment. We are committed to maintaining a safe and inclusive workplace, and we encourage applications from all backgrounds. If you require any adjustments or support during the recruitment process, please do not hesitate to contact us.