Trade Manager

National Tiles; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Training & leadership development

Competitive bonus structure

Career advancement opportunities

Health & well-being programs including

Job summary

National Tiles is seeking a Trade Manager to lead our trade team at the Virginia store, driving sales, coaching the team and ensuring operational excellence across trade and back-of-house functions.

We value leaders who influence, meet targets, and cultivate a high-performance culture with a strong safety focus. Expect training, development opportunities, and a competitive bonus structure as rewards for delivering results.

Qualifications

• Experience leading a trade/teams to meet targets and KPIs.
• Strong communication skills with a focus on customer service and store culture.
• Safety-focused with knowledge of OHS standards and safe lifting practices.

Responsibilities

• Lead the trade team to achieve sales, margin and growth targets.
• Lead by example to foster a customer-obsessed culture and deliver best-in-class store experiences.
• Support the store manager with store-wide leadership and continuous improvement.
• Drive performance across key business metrics and grow the Trade+ customer base.
• Oversee safe operations across sales, warehouse and logistics.
• Ensure compliance in merchandising, banking, POS, credit, transport and warehousing.
• Champion a strong safety culture by modelling safe behaviours and reporting hazards.

Skills

Leadership

Target KPIs

Communication

Safety compliance

Heavy lifting awareness

Tools

Forklift license

Job description

Lead the trade team to drive sales growth, build strong partnerships and deliver exceptional results across every project.

Full time - Tuesday - Saturday Roster

Join National Tiles as aTrade Managerbased at our Virigina store, where you will play a key leadership role in driving sales, coaching the team and ensuring operational excellence across trade and back-of-house functions.

About you

A proven leader with the ability to influence

Experience meeting targets and KPIs

Results-driven, commercially astute and motivated about achieving business goals

Strong communicator who leads by example and builds high-performance cultures

Quick to adapt, multitask and thrive in a fast-paced environment

Safety-focused with knowledge of OHS standards, manual handling and heavy equipment compliance

Physically capable of handling heavy items (in excess of 25kg) withsafe lifting techniques

Hold a forklift license or willing to obtain one

The role

• Lead the trade team to achieve sales, margin and growth targets
• Lead by example to foster a customer-obsessed culture and deliver meaningful store experiences that reflects the highest industry standards
• Support the store manager by providing store-wide leadership support, fostering accountability, inclusion and continuous improvement
• Drive performance across key business metrics and grow the Trade+ customer base
• Oversee efficient, safe operations across sales, warehouse and logistics
• Ensure compliance in merchandising, banking, POS, credit, transport and warehousing
• Champion a strong safety culture by modelling safe behaviours, overseeing forklift use and reporting hazards promptly

In reward for your hard work,we'lloffer you training and leadership development, acompetitive bonus structure, and opportunities for career advancement.
Why our wonderful team choose to work with us:

• Opportunities for career progression–we promote from within!
• Training, development, and leadership courses
• Access to health & well-being programs including EAP
• Excellent company culture that offers a safe and supportive environment