Trade Information & Analytics Officer

Fremantle Port Authority; Fremantle; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Free onsite parking

Flexible working arrangements

Generous annual leave

Salary packaging benefits

Ongoing training and development

Health and wellbeing program

WA economy contribution

Job summary

Fremantle Ports is seeking a detail-oriented Trade Information Officer to join our Trade, Customer Service & Support team. You will ensure timely, accurate processing of trade information that underpins revenue generation, reporting and customer service at one of Australia's leading ports.

Based in Fremantle, you will handle cargo manifests, prepare charges, liaise with customers and stevedores, analyse statistics and support internal controls.

Qualifications

• Experience with computerised business systems and large data volumes
• Knowledge of shipping, logistics, or maritime environments advantageous
• Strong numerical and problem-solving abilities
• Excellent attention to detail and data verification skills

Responsibilities

• Process and reconcile cargo manifests (containerised and non-containerised) with accuracy
• Calculate cargo and vessel charges per Fremantle Ports policies
• Liaise with customers, agents and stevedores on charges and statistics
• Compile, analyse and report trade statistics to support decisions
• Assist financial processes with invoice prep, accruals and audits
• Maintain procedures and controls within Trade Information for continuous improvement

Skills

Data analysis

Shipping knowledge

Analytical thinking

Attention to detail

Customer service

Stakeholder engagement

Job description

Fremantle Ports is seeking a detail-oriented Trade Information Officer to join our Trade, Customer Service & Support team. You will ensure timely, accurate processing of trade information that underpins revenue generation, reporting and customer service at one of Australia's leading ports.

Based in Fremantle, you will handle cargo manifests, prepare charges, liaise with customers and stevedores, analyse statistics and support internal controls.