Trade & Industrial Customer Service Specialist

GFG Alliance; Tamworth; Hybrid; AUD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid parental leave

Discounted health cover

Employee discounts

Zusammenfassung

ARC Metalcentre in Tamworth is seeking a hands-on, customer-facing Front Counter/Sales Administrator to join the team. Reporting to the Branch Manager, you’ll help trade and industrial customers find products, take orders, and ensure deliveries keep their business moving.

This permanent full-time role runs Monday to Friday, 7:30 am to 4:00 pm. Experience in steel or heavy industry is valued, with Microsoft Office and SAP skills, strong interpersonal ability, and a proactive approach to problem

Qualifikationen

• Experience in customer service and/or sales administration.
• Excellent interpersonal skills and the ability to establish rapport.
• Experience in steel, construction, trade counter or other heavy industry is highly regarded.
• Microsoft Office & SAP system experience highly regarded.
• Experience in estimating and drafting in a similar industry is also highly regarded.

Aufgaben

• Serving trade and industrial customers at the front counter and over the phone
• Process orders and follow-up on deliveries to ensure customer satisfaction.
• Managing stock levels
• Handling customer enquiries and providing tailored product advice
• Building strong relationships with regular trade customers
• Supporting general admin and sales tasks as needed

Kenntnisse

Customer service

Sales administration

Interpersonal skills

Steel industry experience

SAP experience

MS Office

Estimating & drafting

Tools

SAP

Microsoft Office

Jobbeschreibung

ARC Metalcentre in Tamworth is seeking a hands-on, customer-facing Front Counter/Sales Administrator to join the team. Reporting to the Branch Manager, you’ll help trade and industrial customers find products, take orders, and ensure deliveries keep their business moving.

This permanent full-time role runs Monday to Friday, 7:30 am to 4:00 pm. Experience in steel or heavy industry is valued, with Microsoft Office and SAP skills, strong interpersonal ability, and a proactive approach to problem