Customer Service & Admin Assistant — Metals Industry Growth

DSC Personnel; Sydney; On-site; AUD 52,000 - 72,000; Full time

Job summary

DSC Personnel is seeking a Customer Service & Administration Assistant to join a well-established company based in Narellan, NSW. This role focuses on delivering friendly frontline support, handling inquiries, processing orders, and assisting with quotes.

You will liaise with customers, suppliers, and internal teams, perform data entry and invoicing, and support daily office operations. Previous experience in metal supply or manufacturing is valued, and Australian working rights are required.

Qualifications

• Previous customer service and administration experience.
• Experience within metal supply, steel, or manufacturing (preferred).
• Excellent communication and telephone manner.
• Strong computer skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Reliable, organised, and professional approach.
• Full Australian working rights.

Responsibilities

• Answering customer enquiries via phone and email
• Processing orders and assisting with quotes
• Liaising with customers, suppliers, and internal teams
• Providing product information and general customer support
• Data entry, invoicing, and general administration duties
• Assisting with daily office operations

Skills

Customer service

Administration

Communication

Telephone manner

Attention to detail

Multitasking

Organised

Australian working rights

Tools

Microsoft Office

Job description

DSC Personnel is seeking a Customer Service & Administration Assistant to join a well-established company based in Narellan, NSW. This role focuses on delivering friendly frontline support, handling inquiries, processing orders, and assisting with quotes.

You will liaise with customers, suppliers, and internal teams, perform data entry and invoicing, and support daily office operations. Previous experience in metal supply or manufacturing is valued, and Australian working rights are required.