Trade Counter Assistant - Carole Park (HVAC)

Reece Group; Ipswich City; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Bonuses

Annual leave

Training and development

Discounts

Reece Boost

Parental leave

Job summary

Reece Group in Carole Park, Ipswich is looking for an enthusiastic team member to join the HVAC branch. You’ll assist builders and tradespeople, provide product information, quotes in person or over the phone, and help keep the branch running smoothly.

Responsibilities include picking, packing, stock control, keeping the area tidy and safe, and delivering to customers using a company vehicle. If you have delivery or customer service experience, a clean licence, and a willingness to learn, apply

Qualifications

• Previous experience in delivery driving or customer service
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and adaptable to learn new systems
• Has a clean valid driver’s licence
• Wants to develop their career - either locally, within our network or head office

Responsibilities

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making deliveries to customers using a company vehicle

Skills

Customer service

Delivery driving

Stock control

Tech literacy

Tools

POS systems

Stock management software

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. Whether it’s heating during winter or cooling during summer, Reece HVAC works hard to control the environment inside buildings.

About the role

As part of the HVAC team in Carole Park, you’ll help builders and other tradespeople access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly.

Typical day will involve:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Helping keep the branch tidy and safe
• Making deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in delivery driving or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Tech-savvy and adaptable to learn new systems
• Has a clean valid driver’s licence
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.