Trade Counter Assistant

Vulcan Steel; Sydney; On-site; AUD 52,000 - 68,000; Full time

Job summary

Vulcan Aluminium in Sydney is seeking a friendly Trade Counter Assistant to support walk-in customers and drive sales at our aluminium site. Standard hours are 8am–4pm, with some flexibility, and a focus on delivering practical product solutions.

You will assist customers with enquiries, process quotes and orders, and work as part of a tight-knit team in a safety-conscious environment. Prior customer service or sales experience is welcomed, and an eagerness to learn is valued.

Qualifications

• Previous customer service and sales experience (preferred but not essential).
• Ability to work independently and part of the team.

Responsibilities

• Assisting walk-in customers with a range of product enquiries
• Processing general phone and face to face sales enquiries
• Preparing sales quotes and orders
• Providing suitable solutions to our existing and potential customers
• Delivering excellent customer service and support through the sales process

Skills

Customer service

Sales

Job description

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

About the role:

Join our Vulcan Aluminium site as a Trade Counter Assistant. Standard hours: 8am - 4pm however, some flexibility might be offered. A willingness to learn and strong customer focus are key to success in this role. We offer support and opportunity to upskill!

What you will be responsible for:

• Assisting walk-in customers with a range of product enquiries
• Processing general phone and face to face sales enquiries
• Preparing sales quotes and orders
• Providing suitable solutions to our existing and potential customers
• Delivering excellent customer service and support through the sales process

Requirements

• Previous customer service and sales experience (preferred but not essential)
• Ability to work independently and part of the team

Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successfu

• Unique non-hierarchical, flat culture where everyone is empowered to make their own decisions.
• We are passionate about our people and supporting them to reach their full potential. With \opportunities for growth, we’re dedicated to investing in our people and supporting their success.
• Dedicated to a better tomorrow. We’re actively working to minimise negative impact and maximise positive impact on our environment.
• Our belief is that being a diverse and inclusive workplace makes us better in every way.
• Secure future and solid career, along with a generous base salary.

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.