Customer Service + Sales Support

Vulcan; Queensland; Presencial; AUD 50.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional but relaxed company cult

Generous parental leave policy

On the job training

Employee Assistance Programme

Descripción de la vacante

Vulcan, Australasia’s metals distributor and processor, based in Queensland, is seeking a customer-focused team member. You will handle sales enquiries by phone and face-to-face, prepare quotes and orders, and provide effective solutions to customers throughout the sales process.

A background in metals is preferred but not essential. You will join a professional yet relaxed culture with on-the-job training, generous parental leave, and access to an Employee Assistance Programme.

Formación

• Background of metals industry (preferred but not essential).
• Ability to work independently and as part of the team.
• Attention to detail.
• Intermediate computer skills.

Responsabilidades

• Processing general phone and face-to-face sales enquiries.
• Preparing sales quotes and orders.
• Providing suitable solutions to our existing and potential customers.
• Delivering excellent customer service and support through the sales process.

Conocimientos

Customer service

Sales support

Attention to detail

Teamwork

Independent work

Herramientas

Computer literacy

Descripción del empleo

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

What you will be responsible for:

• Processing general phone and face-to-face sales enquiries
• Preparing sales quotes and orders
• Providing suitable solutions to our existing and potential customers
• Delivering excellent customer service and support through the sales process

• Background of metals industry (preferred but not essential)
• Ability to work independently and as part of the team
• Attention to detail
• Intermediate computer skills

Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• Professional but relaxed company culture
• Generous parental leave policy
• On the job training
• Employee Assistance Programme

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.