Customer Service + Sales Support

Vulcan Steel Structures, Inc.; Hervey Bay; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Professional but relaxed company?

Generous parental leave policy

On the job training

Employee Assistance Programme

Job summary

Vulcan Steel Structures, Inc. in Hervey Bay, QLD, is seeking a sales-oriented team member to handle general sales enquiries, prepare quotes and orders, and offer suitable solutions to customers throughout the sales process.

You will contribute to a professional but relaxed culture with on the job training and generous parental leave, while health and safety are emphasised through a pre-employment drug screen.

Qualifications

• Experience in sales or customer service in a metals or industrial context.
• Able to work independently and in a team.
• Good communication and problem-solving skills.

Responsibilities

• Processing general phone and face-to-face sales enquiries
• Preparing sales quotes and orders
• Providing suitable solutions to customers
• Delivering excellent customer service through the sales process

Skills

Sales experience

Customer service

Communication

Job description

Since Vulcan was founded in 1995, we have become Australasia's highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

What you will be responsible for:

• Processing general phone and face-to-face sales enquiries


• Preparing sales quotes and orders


• Providing suitable solutions to our existing and potential customers


• Delivering excellent customer service and support through the sales process

Requirements

• Background of metals industry (preferred but not essential)


• Ability to work independently and as part of the team

Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• Professional but relaxed company culture


• Generous parental leave policy


• On the job training


• Employee Assistance Programme

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.