TPRM & Risk Management Specialist - Policy & Framework

IAG; Sydney, Brisbane, Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Boosted superannuation 13%

20 days annual leave + 5 days MyLeave

Work from home and flexible options

Up to 50% off personal insurance

Job summary

IAG is seeking a Senior role in Third Party Risk Management to strengthen our service provider governance across Australia and New Zealand. You will translate regulatory and business requirements into practical improvements, supporting risk culture and governance across the organisation.

You will lead the design and maturity of the TPRM program, engage stakeholders across functions, and drive change initiatives.

Qualifications

• 3+ years in Risk Management or third party risk disciplines in first/second line roles.
• Experience implementing Risk Frameworks in Financial Services (Insurance/Banking/Superannuation).
• Understanding of the Financial Services regulatory environment, CPS230.

Responsibilities

• Develop and maintain SPM Policy, Standard and Guidelines.
• Provide independent second-line oversight to embed the Group SPM framework and standards.
• Design and implement controls for TPRM.
• Create reports on the service provider population to support risk appetite decisions.
• Identify group-wide themes, emerging risks and issues for management reporting.
• Lead projects or high-priority initiatives including integration programs.
• Identify and implement improvements to uplift SPM maturity.
• Maintain TPRM documents, process maps, training and guidance as frameworks evolve.
• Support businesses with TPRM queries and manage support queues.
• Implement system improvements to simplify workflows and enhance user experience, using approved AI tools.
• Monitor TPRM data quality and recommend cleansing improvements.
• Shape the TPRM roadmap translating framework needs into prioritized statements and enhancements.
• Develop TPRM materials, facilitate workshops and deliver training.
• Define enhancements from requirements through testing and training.
• Report insights on system performance and risk data to inform priorities.
• Use AI responsibly with governance approvals.

Skills

Risk management

Stakeholder collaboration

AI for process improvement

Regulatory knowledge CPS230

Communication skills

Workshop facilitation

Project management

Tools

TPRM software platforms

Job description

IAG is seeking a Senior role in Third Party Risk Management to strengthen our service provider governance across Australia and New Zealand. You will translate regulatory and business requirements into practical improvements, supporting risk culture and governance across the organisation.

You will lead the design and maturity of the TPRM program, engage stakeholders across functions, and drive change initiatives.