Territory Manager Western Sydney

Caruso's Natural Health; Blacktown; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration package

Travel opportunities

Family-owned business

Involvement in NPD/operational changes

Job summary

Caruso's Natural Health seeks Territory Managers with heart and passion for Sydney Metro and West. You will promote premium products to Pharmacists, Naturopaths and buyers, building relationships and delivering sales targets in a dynamic family-owned business.

You will travel monthly, collaborate with a high-performing field team, and utilise Salesforce and MS Office to manage accounts and campaigns while driving brand growth across retailers.

Qualifications

• 4–5 years of experience in Pharmacy Sales or health channel.
• Proven ability to build and maintain stakeholder relationships.
• Willingness to travel monthly as required.
• Strong CRM and MS Office proficiency.

Responsibilities

• Represent Caruso’s Natural Health and promote all ranges in field.
• Develop and maintain relationships with Pharmacists, Naturopaths and Category Buyers.
• Implement sales strategies to meet customer needs and business targets.
• Manage contact and call cycles with accounts within the region.
• Grow brand depth and distribution and exceed targets.
• Educate and train retail partners about Caruso’s brand in-store.

Skills

Pharmacy sales

Relationship building

CRM proficiency

Self-motivated

Tools

Salesforce CRM

MS Office

Job description

"Wanted! Territory Managers with Heart and Passion!" Sydney Metro and West.

The purpose of this advertisement is to make a connection. You see we do not know you by name, but we know a lot about you. You are a professional with industry experience who is self-motivated, possesses a positive “Can Do” attitude, organized, and thinks outside the box. You are a team player, mature-minded person who loves challenges. We know that you currently enjoy what you are doing, but we know you are looking for more. This is a unique opportunity to work with a growing business with audacious goals and others with similar ambitions and qualities.

Who are we?

Caruso's Natural Health: A Proud Australian Family Business

Since our beginnings in June 1982, Caruso's Natural Health has been on a heartfelt mission to enhance the well‑being of Australians. As a 100% Australian‑owned family company, we take immense pride in delivering premium complementary medicines—including vitamins, minerals, and herbal supplements—to over 3,000 pharmacies and health food stores across the nation.

We are more than a brand—we are a legacy of trust, innovation, and commitment to natural health. At Caruso’s Natural Health, every product we create reflects our dedication to empowering individuals to live vibrant, healthier lives. This passion for health and customer satisfaction drives every decision we make, every product we craft, and every solution we provide.

About the role…

Reporting into the National Field Sales Manager, you will work with Pharmacists, Naturopaths and Category Buyers to promote our products. This will include establishing and managing new and existing stakeholder relationships, presenting product information and using sales experience to achieve revenue targets. A unique opportunity is available to join the Caruso’s Natural Health Field Team.

What you will do….

• Represent the Caruso’s Natural Health business and story, promoting all ranges and lines when out in field


• Develop new and maintain existing relationships with all internal and external stakeholders


• Implement effective sales strategies that support the customer needs and business objectives


• Effectively manage contact and call cycles with all accounts within the region


• Grow brand depth and distribution by maximising orders and exceeding monthly, quarterly, and annual targets


• Detail and promote marketing campaigns and opportunities


• Merchandise in store according to planogram and Shelf Management System to maximize brand awareness


• Maintenance and utilisation of company sales tools to assist in achieving sales


• Deliver a high level of education and training to retail partners to assist them in promoting and recommending Caruso’s brand in-store


• To identify all key players within the region for partnership and growth

What is on offer?

• Work with an established, Australian‑owned and family‑run business


• Competitive remuneration package on offer with tools of the trade


• Great company vibe and amazing team invested in NPD and Operational improvements


• Be part of a company that has a genuine passion and enthusiasm for the industry and natural health!

To be successful in this role, you will:

• Have 4–5 years’ experience in a similar role in Pharmacy Sales or relevant experience within a comparable business, ideally within the Pharmacy or Health Food channel


• Be self‑reliant and driven, working independently day‑to‑day while actively collaborating with a large, high‑performing field team and your direct manager


• Demonstrate proven experience in developing and managing strong customer relationships


• Show a genuine interest in implementing effective sales strategies that support both customer needs and business outcomes


• Ideally have a background in Naturopathy or a strong interest in complementary medicine and natural health products


• Be adept in the use of CRM systems (Salesforce), ordering systems, and Microsoft Office


• Work effectively in a fast‑paced, agile environment with a strong focus on goal achievement


• Have the ability to travel for remote regional trips on a monthly basis, as required

Recruitment for this position will commence in mid-September.

We kindly ask recruitment agencies to respect our recruitment process. At this stage, we are not accepting unsolicited resumes or candidate profiles, and we will be managing this recruitment internally.

All recruitment activity is centrally coordinated through our Human Resources team. We ask that agencies please not contact other team members directly. Should we require agency support, we will reach out to our preferred partners proactively.

Thank you for your understanding and for respecting our process and our people.