Territory Account Specialist: Field Sales & Training

Miele; Fremantle; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Life Leave

Personal development

Employee discounts

Wellbeing programs

Job summary

Miele is seeking an Account Specialist based in Australia to partner with retailers, deliver product training and identify growth opportunities across your designated territory. You’ll work with MCAs to strengthen relationships and ensure premium customer experience across the territory.

You’ll build relationships, influence outcomes and contribute to sales targets while presenting, training and collaborating with Sales, Marketing and Operations teams.

Qualifications

• Must-have: Proven success in account management, field sales or business development.
• Strong relationship-building and stakeholder management skills.
• Demonstrated ability to achieve sales targets and influence commercial outcomes.
• Excellent presentation, communication and negotiation skills.
• Self-motivated with strong organisational skills and the ability to manage a territory independently.
• Nice-to-have: Experience within premium retail, consumer goods, whitegoods or appliance industries.
• Experience delivering product training or coaching retail teams.
• Certificate IV in Training & Assessment.
• Business, Commerce or Technical qualification.
• Proficiency in Microsoft Office Suite and CRM systems.

Responsibilities

• Build strong partnerships with Miele Chartered Agents, developing customer plans that drive sales growth and strengthen brand advocacy
• Deliver engaging in-store product training and education sessions to improve product knowledge and sales capability
• Manage your territory to achieve sales targets, increase market share and maximise return on investment
• Identify new business opportunities by analysing market trends, customer insights and competitor activity
• Collaborate with Sales, Marketing, Finance and Operations teams to deliver customer initiatives and promotional campaigns
• Maintain accurate reporting, customer meeting plans and retailer activity to support informed business decisions
• Represent the Miele brand professionally at customer meetings, product launches and sales events

Skills

Account management

Field sales

Business development

Relationship building

Stakeholder management

Sales target achievement

Presentation skills

Negotiation skills

Territory management

Education

Certificate IV in Training & Assessment

Business qualification

Technical qualification

Tools

Microsoft Office Suite

CRM systems

Job description

Miele is seeking an Account Specialist based in Australia to partner with retailers, deliver product training and identify growth opportunities across your designated territory. You’ll work with MCAs to strengthen relationships and ensure premium customer experience across the territory.

You’ll build relationships, influence outcomes and contribute to sales targets while presenting, training and collaborating with Sales, Marketing and Operations teams.