Territory Account Manager — Grow Revenue & Relationships

Coates; Geelong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Development and career progression

Flexible working options

Employee discounts

Purchased additional leave

Novated leasing

Parental leave

Volunteering opportunities

Job summary

Coates in Geelong seeks an Account Manager to grow profitable revenue across a diverse customer portfolio in the Geelong region and surrounding areas. You’ll understand client operations and strategic priorities to deliver safe, reliable equipment solutions and build long-term partnerships.

Collaborating with branch teams and specialists, you’ll create account plans, manage a robust pipeline, present proposals, and ensure exceptional customer experiences across multiple industries including

Qualifications

• Experience in selling services to construction, mining, manufacturing, government or similar sectors.
• Proven success in account management, negotiation and influencing outcomes.
• Strategic mindset with ability to interpret data and translate insights into growth plans.

Responsibilities

• Develop a strong understanding of market opportunities, customer businesses and strategic priorities, identifying how Coates can add value.
• Identify upcoming projects, shutdowns, maintenance programs and growth opportunities across your assigned territory.
• Build and maintain strong relationships with existing customers while actively seeking opportunities to grow and win new business.
• Maintain key sales activities and performance metrics, including customer visits, pipeline management, pricing, quotations and sales reporting.
• Prepare and present professional, commercially viable proposals that align with customer requirements and Coates' value proposition.
• Work collaboratively with the Burnie and Launceston branch teams and broader sales and operations network to deliver seamless customer solutions.
• Maintain a structured territory plan and customer visitation schedule to maximise customer engagement, relationship development and growth opportunities across Northern and North-West Tasmania.
• Monitor customer activity, market trends and competitor movements to identify opportunities for business growth and improved customer outcomes.
• Ensure timely follow-up and resolution of customer enquiries, issues and opportunities.
• Comply with all company policies, procedures and safety requirements.

Skills

Account management

Negotiation

Relationship building

Data interpretation

Tender handling

Strategic thinking

Job description

Coates in Geelong seeks an Account Manager to grow profitable revenue across a diverse customer portfolio in the Geelong region and surrounding areas. You’ll understand client operations and strategic priorities to deliver safe, reliable equipment solutions and build long-term partnerships.

Collaborating with branch teams and specialists, you’ll create account plans, manage a robust pipeline, present proposals, and ensure exceptional customer experiences across multiple industries including