Housing Services Officer

Department of Families, Fairness & Housing VIC; Morwell; On-site; AUD 65,000 - 88,000; Full time

Job summary

The Housing Services Officer role in Morwell provides client‑facing support to people seeking housing assistance or residing in public housing. The position tackles tenancy and property management tasks and delivers housing advice and assistance in line with established policies and standards.

Based in a state-wide network of offices, Officers develop competencies toward progression to Housing Services Officer Classification 2, with responsibilities including routine housing functions,

Qualifications

• Client-facing housing services in public housing
• Referrals to internal/external support services
• Completion of pre-employment screening including police check

Responsibilities

• Perform routine housing functions from established policy, procedures and standards
• Assist in making appropriate referrals to support service providers
• Undertake supervised home visits as required

Job description

Department of Families, Fairness & Housing VIC - Morwell VIC

The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and plays a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Service Officers at Classification 1 are developing competencies in order to progress to a Housing Services Officer Classification 2 at the point when they are fully competent across the core assigned housing functions.

ACCOUNTABILITIES INCLUDE

• Perform routine housing functions, including providing advice, from a range of established policy, procedures and standards.
• Assist in making appropriate referrals to internal or external support service providers in order to assist clients with their housing needs.
• Undertake supervised home visits as required.

Please open the position description to read more.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.