Telecom App Maintenance Lead

Accenture PLC; Melbourne; Vor Ort; AUD 150.000 - 200.000; Vollzeit

Benefits dieser Stelle

18 weeks paid parental leave

Long & short-term career break</name>

Structured career development program

Local and international career options

Family Inclusive Workplace certified

Flexible work arrangements

Zusammenfassung

Accenture is seeking an Application Maintenance Lead in Australia to oversee the maintenance and support of telecom applications. You will lead a team of engineers, manage incidents, and drive best practices for monitoring, change management, and service delivery.

The ideal candidate has 7–10 years in telecom application maintenance, strong leadership, and familiarity with ITIL. This role emphasizes proactive problem-solving and stakeholder communication.

Qualifikationen

• Excellent leadership and team management skills.
• Strong problem-solving and analytical abilities.
• Proficient in application monitoring tools and techniques.
• Knowledge of ITIL or similar service management frameworks.
• Excellent communication and interpersonal skills.

Aufgaben

• Team Leadership & Management: Lead, mentor, and manage a team of application maintenance engineers.
• Application Maintenance & Support: Oversee maintenance and support of telecom applications, ensuring high availability and reliability.
• Operational Excellence: Implement and monitor KPIs to ensure performance and stability.
• Technical Expertise: Provide technical leadership and guidance on complex issues and projects.
• Customer Focus: Act as the primary point of contact for application-related issues and escalations.

Kenntnisse

Leadership

Problem solving

Communication

Monitoring tools

ITIL knowledge

Ausbildung

Bachelor’s degree in Computer Science/IT/Telecommunications

Advanced degree preferred

Jobbeschreibung

Accenture is seeking an Application Maintenance Lead in Australia to oversee the maintenance and support of telecom applications. You will lead a team of engineers, manage incidents, and drive best practices for monitoring, change management, and service delivery.

The ideal candidate has 7–10 years in telecom application maintenance, strong leadership, and familiarity with ITIL. This role emphasizes proactive problem-solving and stakeholder communication.