Telco Customer Service Consultant - Grow & Make an Impact

Symbio; Traralgon; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

26 weeks parental leave

Discounted internet up to the value of

20% off Mobile services

Employee Assistance Program (EAP)

Discounts with Origin, Specsavers, HCF

Monthly rewards and recognition

Internal training and resources for成长

Yearly allowance for Aussie merch

Fitness Passport for access to gyms

Job summary

Aussie Broadband is hiring for a customer service role in our Gippsland-based call centre. You will work 8-hour shifts on a rotational roster between 8am and 12am, Monday to Sunday, including public holidays.

All team members are required to commit to 37.5 hours per week (full-time equivalent). An interest in the telco industry, basic IT curiosity, and warm, clear communication with a collaborative, empathetic approach are highly valued.

Qualifications

• Interest in learning about the telco industry.
• Curiosity about IT and technology.
• Background in accounts or customer service.
• Confident computer skills and data entry.
• Warm, clear communication with a collaborative, empathetic approach.

Skills

Customer service

Data entry

Communication

Job description

Aussie Broadband is hiring for a customer service role in our Gippsland-based call centre. You will work 8-hour shifts on a rotational roster between 8am and 12am, Monday to Sunday, including public holidays.

All team members are required to commit to 37.5 hours per week (full-time equivalent). An interest in the telco industry, basic IT curiosity, and warm, clear communication with a collaborative, empathetic approach are highly valued.