Technology Trainer & Systems Adoption Coach

Empire Group; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Job summary

Empire Group is seeking a Senior Legal Secretary-turned-trainer to pivot into a technology-focused training role. You will deliver instructor-led sessions, provide hands-on tech support, and guide staff through new systems with clear documentation.

Ideal candidates bring strong Microsoft Office skills, experience in legal environments, and the confidence to train groups while fostering a collaborative culture. Flexible working arrangements available.

Qualifications

• Senior Legal Secretary or equivalent with strong legal support background.
• Experience transitioning to training or learning and development is preferred.
• Excellent written and spoken communication skills.

Responsibilities

• Deliver instructor-led training sessions to groups and individuals.
• Provide one-on-one technology support and coaching to staff.
• Troubleshoot software, assist with day-to-day tech inquiries.
• Develop user guides, training materials, and FAQs.
• Support rollout of new systems and software upgrades.
• Build relationships with stakeholders across the firm.

Skills

Training delivery

Presentation skills

Customer focus

Problem-solving

Attention to detail

Stakeholder management

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Empire Group is seeking a Senior Legal Secretary-turned-trainer to pivot into a technology-focused training role. You will deliver instructor-led sessions, provide hands-on tech support, and guide staff through new systems with clear documentation.

Ideal candidates bring strong Microsoft Office skills, experience in legal environments, and the confidence to train groups while fostering a collaborative culture. Flexible working arrangements available.