Technical Writer & Onboarding Specialist (Netsuite Payroll)

Zone & Co; Adelaide; Hybrid; AUD 74,000 - 79,000; Full time

Benefits offered by this job

Flexible hybrid working

Meaningful impact on LSS participants

Fixed-term until June 2027, part-time/

Job summary

Lifetime Support Authority (LSA) is seeking a Technical Writer Onboarding Specialist to support HR administration, onboarding and payroll processes at a fixed-term capacity in Adelaide. The role involves first-point contact for HR enquiries, handling employee documentation, and ensuring accurate records across CHRIS21, Timewise and Cornerstone.

You will work in a flexible hybrid environment, collaborating with HR professionals to enable a positive employee lifecycle and data integrity.

Qualifications

• Experience supporting HR administration and operations.
• Strong organisational skills and keen attention to detail.
• Excellent communication and interpersonal skills.
• High level of professionalism and confidentiality.
• Experience using Microsoft Office and HR systems such as CHRIS21, Timewise, or Cornerstone.

Responsibilities

• Support the employee lifecycle and deliver positive employee experiences.
• Manage HR processes, payroll related processes, and records.
• Conduct onboarding and offboarding activities.
• Coordinate employee changes and maintain the timesheet system.
• Support HR reporting.

Skills

HR administration experience

Organisational skills

Attention to detail

Communication & interpersonal skills

Confidentiality

Microsoft Office

HR systems CHRIS21/Timewise/Cornerston

Tools

CHRIS21

Timewise

Cornerstone

Job description

Lifetime Support Authority (LSA) Technical Writer Onboarding Specialist Netsuite Payroll

Job reference: req489

Location: LSA - Wakefield House - 30 Wakefield Street, Adelaide, SA 5000 AUS

Job status: Term Contract

Open to everyone

Application deadline: 20/11/2026 at 11:59 PM

• Flexible hybrid working environment that provides a great work-life balance.
• Make a genuine impact on the lives of Lifetime Support Scheme (LSS) participants.
• Full-time, Fixed term opportunity until June 2027 – Requests for Part-time will be considered.

Role overview

In this role, you will be the first point of contact for day-to-day HR enquiries, providing advice and support to employees and leaders on routine employment matters. You will play an important role in supporting the employee lifecycle, helping deliver a positive experience for our employees while ensuring HR processes, systems, payroll related processes, and records are managed accurately and efficiently. Day to day you will undertake a wide range of HR tasks including onboarding and offboarding employees, managing our shared email inbox, preparing employment documentation, coordinating employee changes, maintaining our timesheet system, and supporting with HR reporting. This role offers an opportunity to further develop your HR Career. Working closely with HR professionals, you will gain exposure to a broad range HR activities, building your knowledge, skills and confidence in a collaborative and supportive environment.

Key responsibilities

• Experience supporting HR administration process, including HR documentation, contracts and reporting.
• Strong organisational skills and attention to detail, with the ability to manage competing priorities and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to build positive working relationships with a diverse range of stakeholders.
• A high level of professionalism, and ability to manage confidential information.
• Experience using digital systems and tools, including Microsoft Office applications, with exposure to HR systems such as CHRIS21, Timewise, or Cornerstone.

Benefits

• Flexible hybrid working environment.
• Meaningful impact on LSS participants.
• Full-time, Fixed term until June 2027, with Part-time considered.

Remuneration

ASO3 ($74,095 - $78,694) + Superannuation.

Position Conditions

Full-time Fixed-term Opportunity Until June 2027. Requests for Part-time will be considered.

Special Conditions

Appointment will be subject to the provision of a satisfactory National Police Check (NPC) that is no more than six months old.

Diversity & Inclusion

The LSA is committed to a diverse, accessible, and inclusive workplace, to enable us to reflect our community and to achieve better decision and results for LSS participants. We welcome applications from people with disabilities, Aboriginal and Torres Strait Islander peoples, people from diverse cultural and linguistic backgrounds, young and mature age workers and LGBTIQA+ people.

Key Schedule & Location

Contract: Term Contract

Hours: Full-time, Fixed-term opportunity until June 2027 – Requests for Part-time will be considered.

Job Duties & Responsibilities

• Support employee lifecycle and deliver positive employee experiences.
• Manage HR processes, systems, payroll related processes, and records.
• Conduct onboarding and offboarding activities.
• Coordinate employee changes and maintain timesheet system.
• Support HR reporting.

Required Skills & Qualifications

• Experience supporting HR administration.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• High level of professionalism and confidentiality skills.
• Experience with Microsoft Office and HR systems such as CHRIS21, Timewise, or Cornerstone.

Contact and Application Info

Should you require any further information please direct your query to Verina Youanss on [contact details omitted].