Technical Writer

AI Talent; Sydney; Hybrid; AUD 70,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Hybrid/Remote options

Professional development opportunities

Competitive remuneration

Job summary

AI Talent is seeking a skilled Technical Writer to create clear, accurate documentation for internal operations and end-users. You will translate complex technical concepts into accessible content across manuals, knowledge bases, and e-learning materials.

The role requires strong writing, research, and collaboration with engineers and product teams. Hybrid/remote options are available, with opportunities for professional development and enhanced documentation standards.

Qualifications

• Experience producing technical documentation across user manuals, SOPs, and online help.
• Ability to translate complex technical information into clear content for diverse audiences.
• Experience collaborating with engineers, product managers, and SMEs to verify accuracy.

Responsibilities

• Research, develop, and maintain technical documentation across formats and platforms.
• Translate technical concepts into clear, user-friendly content for end users and internal teams.
• Collaborate with engineers, product managers, and SMEs to verify accuracy and update materials.

Skills

Technical writing experience

Strong written and verbal comms

Cross-functional collaboration

Project management

Education

Bachelor's degree in English, Communications, Technical Writing, Information Technology, Engineering, or related

Tools

MadCap Flare

Confluence

Microsoft Word

Version control tools

Job description

Job Type: Permanent position | Full time position

Job Description

Technical Writer

Position Overview We are looking for a skilled and detail-oriented Technical Writer to join our team and produce clear, accurate, and user-friendly documentation that supports both internal operations and end-user understanding. This role is central to bridging the gap between complex technical concepts and accessible written content across a range of formats and platforms.

The ideal candidate will bring strong research capabilities, excellent written communication skills, and the ability to collaborate effectively with subject matter experts, developers, and stakeholders. A background in a technical discipline combined with a passion for clear communication would make you an exceptional fit for this position.

Key Responsibilities

• Research, develop, and maintain a broad range of technical documentation including user manuals, handbooks, training materials, standard operating procedures, and multimedia content
• Translate complex technical information into clear, concise, and accurate content tailored to the intended audience, whether end users, internal teams, or stakeholders
• Collaborate closely with engineers, developers, product managers, and subject matter experts to gather information and verify technical accuracy across all documentation
• Plan, organise, and manage documentation projects from initial brief through to final publication, ensuring deadlines and quality standards are consistently met
• Review and edit existing documentation to identify gaps, inconsistencies, or outdated content, and update materials to reflect product or process changes
• Develop and apply style guides, templates, and documentation standards to ensure consistency in tone, format, and terminology across all written outputs
• Produce content for digital and print formats including online help systems, knowledge bases, e-learning modules, and technical reference guides
• Liaise with stakeholders to understand documentation requirements and translate business or technical briefs into structured, reader-focused content
• Conduct quality assurance reviews of documentation prior to release, checking for technical accuracy, readability, grammar, and adherence to brand and style guidelines
• Support the development of training materials and contribute to onboarding programmes by producing clear instructional content for new users or staff
• Manage version control and document repositories, ensuring all materials are correctly filed, versioned, and accessible to relevant teams

Required Qualifications & Skills

• Bachelor's degree in English, Communications, Technical Writing, Information Technology, Engineering, or a related discipline
• Demonstrated experience in a technical writing role, ideally within a corporate, technology, or engineering environment
• Exceptional written and verbal communication skills with a high level of attention to detail and accuracy
• Proven ability to research, interpret, and document complex technical subjects in a clear and accessible manner
• Proficiency in documentation tools such as MadCap Flare, Confluence, Microsoft Word, or equivalent platforms
• Experience working with content management systems, version control tools, and document repositories
• Strong organisational skills with the ability to manage multiple projects simultaneously and meet tight deadlines
• Ability to work collaboratively across cross-functional teams and build effective relationships with technical and non-technical stakeholders
• Sound understanding of documentation best practices, including the use of style guides such as the Microsoft Manual of Style or equivalent

Preferred Qualifications

• Postgraduate qualification or professional certification in Technical Communication, such as a Certificate IV in Professional Writing and Editing or equivalent
• Experience with API documentation, software development lifecycle (SDLC), or working within Agile project environmentsFamiliarity with graphic design or multimedia tools such as Adobe Illustrator, Snagit, or Camtasia to support visual documentation
• Exposure to single-sourcing methodologies and structured authoring frameworks such as DITA
• Prior experience in a regulated industry such as healthcare, finance, or engineering where documentation compliance is essential

Why Join Us?

• Flexible working arrangements including hybrid and remote options to support a healthy work-life balance
• A collaborative, inclusive team culture that values expertise, continuous learning, and professional growth
• Access to ongoing training, professional development programmes, and support for further education or industry certifications
• Meaningful work that directly contributes to product quality, customer experience, and organisational knowledge
• Competitive remuneration package with additional benefits reviewed annually in line with performance

Job Details

• Job Type: Full-time, Permanent
• Work Schedule: 8-hour shift
• Salary: $70,000 – $120,000 per year + Super