Technical Writer

Public Transport Authority; Perth; On-site; AUD 85,000 - 110,000; Full time

Job summary

The Public Transport Authority (PTA) is seeking an experienced Technical Writer to join our ICT Division and help translate complex technical information into clear, engaging documentation that supports key technology and business initiatives.

You will work with Technical Architects, Solution Architects, and subject matter experts to create high-quality documentation, develop templates and standards, and produce diagrams to assist understanding.

Qualifications

• Possession of a relevant tertiary qualification or relevant experience in business or technology management.
• Substantial experience in interpreting operational manuals, design specifications and technical documentation.
• Substantial experience in writing and editing a range of high-level technical documentation to a publishable standard.
• Well-developed analytical and conceptual skills including a sound understanding of publications development principles.

Responsibilities

• Create high-quality documentation that supports key technology and business initiatives.
• Translate technical concepts into clear, engaging content for diverse stakeholders.
• Develop and maintain documentation standards, templates and best practices.
• Create diagrams and visual materials to enhance understanding.
• Contribute to continuous improvement and knowledge sharing across the ICT Division.

Skills

Technical writing

Editing

Publications development

Stakeholder engagement

Analytical thinking

Education

Tertiary qualification in business or technology management

Tools

Microsoft Office

Microsoft Visio

Job description

About the role

We're looking for an experienced Technical Writer to join our ICT Division and help bring clarity to complex technical information. In this role, you'll work closely with Technical Architects, Solution Architects, and subject matter experts to create high-quality documentation that supports key technology and business initiatives. Your ability to translate technical concepts into clear, engaging, and accessible content will help a diverse range of stakeholders understand and navigate complex solutions with confidence.

Beyond creating documentation, you'll play an important role in shaping how knowledge is shared across the Division. You'll develop and maintain documentation standards, templates, and best practices, while creating diagrams and visual materials that enhance understanding. This is an opportunity to influence the quality and consistency of documentation, contribute to continuous improvement, and make a meaningful impact within a collaborative and forward-thinking ICT environment.

We're seeking a motivated professional with experience writing, editing, and interpreting complex technical documentation, supported by a relevant qualification or equivalent industry experience. Strong communication, stakeholder engagement, and organisational skills are essential, along with proficiency in Microsoft Office and Microsoft Visio (or similar diagramming tools). If you're passionate about creating clear, effective content and enjoy working with both technical experts and business stakeholders, we'd love to hear from you.

About You!

To excel in this role, you should possess:

• Possession of a relevant tertiary qualification or relevant experience in business or technology management.
• Substantial experience in interpreting operational manuals, design specifications and technical documentation.
• Substantial experience in writing and editing a range of high-level technical documentation to a publishable standard.
• Well-developed analytical and conceptual skills including a sound understanding of publications development principles.

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.

Upholding these values and applying them to your work requires a genuine and committed understanding.

• Safety - We are committed to safety and protecting your future.
• Respect - We value and respect our customers, suppliers and each other.
• Recognition - We recognise each other for achievement, initiative and innovation.
• Integrity - We are honest and ethical.
• Sustainability - We consider the long-term economic, social and environmental impact of everything we do.

You can expect.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round

There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Carmelo Amalfi, Manager Governance and Compliance on 0439 739 350 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [e-mail].

Closing Date: 5pm (AWST) on Wednesday, 9 September 2026