Program Support Officer / Administration

Public Transport Authority; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing programs with 24/

Subsidised corporate apparel

Social club benefits

Job summary

Public Transport Authority in Western Australia seeks an organised administrator to provide high‑level administrative and coordination support for a major organisational transformation. You will manage meetings, prepare reports and presentations, track actions and be a key point of contact for stakeholders in a fast-paced environment.

The role supports day‑to‑day program operations, recruitment and onboarding coordination, records management and information systems, and involvement in

Qualifications

• Highly developed planning, coordination and administrative skills.
• Experience in managing and prioritising multiple activities in a complex environment.
• Ability to manage stakeholder expectations across competing priorities.
• Experience in managing information including collation of reports and presentations.
• Understanding of finance, accounting or project environments.
• Exposure to financial, procurement or contract administration processes.
• Ability to work across multiple disciplines in a fast-paced environment.

Responsibilities

• Support day-to-day program operations and coordinate recruitment and onboarding activities.
• Maintain program records and information systems and assist with financial administration.
• Prepare reports and presentations and track actions for major initiatives.
• Serve as a key point of contact for a wide range of stakeholders to ensure timely, professional support.

Skills

Planning & coordination

Multitasking

Stakeholder management

Documentation management

Finance/procurement exposure

Cross-disciplinary collaboration

Job description

Are you an organised professional who enjoys keeping programs running smoothly and helping teams achieve their goals? We are seeking a someone with a high-level administrative and coordination support to a significant organisational transformation initiative. This is an excellent opportunity for someone who thrives on organising meetings and workshops, managing documentation, preparing reports and presentations, tracking actions, and serving as a key point of contact for a wide range of stakeholders. Your ability to anticipate needs, stay organised, and bring structure to a fast-paced environment will be highly valued as you contribute to the successful delivery of program outcomes.

We are looking for a proactive, customer-focused administrator with exceptional organisational, communication and relationship-building skills. In this varied role, you will support day‑to‑day program operations, coordinate recruitment and onboarding activities, maintain program records and information systems, assist with financial and procurement administration, and ensure stakeholders receive timely and professional support. If you take pride in delivering high‑quality administrative support, enjoy working behind the scenes to help others succeed, and want to be part of a collaborative team driving meaningful change, we would love to hear from you.

About You!

To excel in this role, you should possess:

• Highly developed planning, coordination, and administrative skills.
• Experience in managing and prioritising multiple activities in a complex environment.
• Demonstrated ability to manage stakeholder expectations across competing priorities.
• Experience in the management of information including collation of reports and presentations.
• Understanding of finance, accounting and/or project environments.
• Exposure to financial, procurement or contract administration processes.
• Demonstrated ability to work across multiple disciplines in a fast‑paced environment.

We are seeking applicants with a minimum of four years' demonstrated experience in a program support, project support, governance, executive support or similar administrative coordination role.

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world‑class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY24/25, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.

Upholding these values and applying them to your work requires a genuine and committed understanding.

• Safety - We are committed to safety and protecting your future.
• Respect - We value and respect our customers, suppliers and each other.
• Recognition - We recognise each other for achievement, initiative and innovation.
• Integrity - We are honest and ethical.
• Sustainability - We consider the long‑term economic, social and environmental impact of everything we do.

You can expect.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Opportunity to join our Social Club offering savings and benefits all year round

There is currently one fixed term full‑time opportunity available to Friday, 30 June 2028, with the possibility of renewal. A part‑time arrangement may be considered for the right applicant. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months

To be eligible to work at the PTA you must be either an Australian Citizen or Australian Permanent Resident or hold a valid work visa until 30/06/2028.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Janet Mulligan, Governance and Assurance Lead on [phone] for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [e-mail].

Closing Date: 5pm (AWST) on Monday, 10 August 2026