Technical Support Officer

Work Initiatives; Cairns Regional; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

12.75% superannuation

Leave loading 17.5%

Counselling support to employees

Flexible leave options

Career progression

Job summary

Queensland Health seeks a motivated team member to support biomedical technicians in servicing and supporting electronic and mechanical health technology equipment. You will communicate with staff, clients and external agencies and manage delivery documents and data entry into computer systems.

You will work in a collaborative team, contribute to quality HR practices, and support safety, equity and ethical behaviour in a busy health service in Cairns Regional.

Qualifications

• Ability to communicate and liaise effectively with staff, clients and external agencies.
• Ability to gain and apply technical knowledge and skills necessary to assist biomedical technicians to service and support a range of electronic and/or mechanical health technology equipment.
• Numeracy, literacy and computer skills to an adequate level to order and receive goods, process delivery documents, work orders and accurately enter information by keyboard into computer databases.
• Ability to work as a team member to achieve goals and objectives.
• Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

Responsibilities

• Assist biomedical technicians to service and support health technology equipment.
• Communicate effectively with staff, clients and external agencies.
• Process delivery documents and enter information into computer systems.
• Work collaboratively to achieve department goals.

Skills

Communication

Technical knowledge

Numeracy & IT skills

Teamwork

Quality & safety awareness

Job description

The essential requirements for this role are;

• Ability to communicate and liaise effectively with staff, clients and external agencies.
• Ability to gain and apply technical knowledge and skills necessary to assist biomedical technicians to service and support a range of electronic and/or mechanical health technology equipment.
• Numeracy, literacy and computer skills to an adequate level to order and receive goods, process delivery documents, work orders and accurately enter information by keyboard into computer databases.
• Ability to work as a team member to achieve goals and objectives.
• Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

• 12.75% superannuation
• 17.5% leave loading
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.