Senior Technical Support Officer

Queensland Government; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Superannuation 12.75%

Leave loading 17.5%

Employee support services

Job summary

Queensland Health is seeking a role focused on workshop support and field operations. You will coordinate tasks, manage equipment and disposal in line with health regulations, and ensure compliance with safety standards in a busy workshop and field setting.

Your duties include processing equipment, data entry, and maintaining high-quality services while liaising with staff and external agencies. A strong commitment to safety and regulatory compliance is essential.

Qualifications

• Must be able to coordinate tasks, schedules and resources for field operations.
• Ability to conduct audits and coordinate equipment maintenance for safety and compliance.
• Strong prioritisation skills to adapt to changing demands.
• Effective communication with staff, clients and external agencies.

Responsibilities

• Comply with procedures, policies, regulations and standards including Code of Conduct for Queensland Public Service.
• Carry out general workshop support activities: equipment receipt, packing, dispatch, data entry and cleaning.
• Manage disposal of used batteries/cables/retired equipment per health regulations.
• Adhere to service quality and health and safety policies to ensure safe, high-quality work.
• Assist with field operations and liaise with stakeholders as required.

Skills

Task coordination

Safety audits

Workload prioritisation

Staff and client liaison

Job description

Your key responsibilities:Comply with and utilise procedures, policies, regulations, and standards which impact upon the position including Code of Conduct for Queensland Public Service, contemporary human resource management requirements and practices, such as workplace health and safety, equal employment opportunity and anti-discrimination policy.Carry out general technical support activities which may include equipment receipt, packing, dispatch, pick-up and delivery (driving required); management of parts, consumables, test equipment and technical manuals; data entry and checking; cleaning of specialised workshop areas and equipment; and other miscellaneous workshop support activities as required.Manage disposal of used batteries/cables/retired equipment in line with clinical and environmental health regulations.Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.How you will be assessedThe essential requirements for this role are:Ability to coordinate tasks, schedules, and resources to ensure smooth and efficient field operations.Ability to conduct audits and coordinate equipment maintenance to uphold safety and regulatory compliance.Ability to prioritise and adjust workloads effectively in response to changing demands.Ability to communicate and liaise effectively with staff, clients and external agencies.Why work with us?Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:Competitive salaries12.75% superannuation17.5% leave loadingEmployee wellbeing38 hour full time work weekAccess to 24/7 confidential employee support providers and counsellors including for immediate family membersAdditional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.Professional developmentCareer progression with more than 300 diverse career pathways and career support to take you further!Access to a variety of programs and initiatives to support training and career growth.Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.Our commitment to equity, diversity and inclusionAt Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.Ready to apply?For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.