Technical Sales & Support Staff

Winable Recruitment; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

Winable Recruitment's client, an established electronics consultancy in Sydney, seeks a technically minded Technical Sales & Support professional to join the Macquarie Park team. You will blend technical knowledge with customer interaction to deliver tailored electronic solutions and excellent service.

Working with engineers, customers and suppliers, you will identify requirements, prepare quotations and proposals, and help ensure the right technical advice reaches clients quickly.

Qualifications

• Experience in technical sales, applications engineering, customer support or electronics distribution.
• Strong communication and problem-solving skills.
• The ability to interpret technical specifications and explain technical concepts clearly.
• A customer-focused approach and the confidence to engage with both technical and non-technical stakeholders.
• Good organisational skills and the ability to manage multiple enquiries.

Responsibilities

• Provide technical sales assistance and product support to customers.
• Understand customer requirements and recommend appropriate solutions.
• Respond to technical enquiries and assist with troubleshooting.
• Prepare quotations, proposals and product information.
• Liaise with engineers, suppliers and customers to resolve technical issues.
• Support business development activities and maintain strong customer relationships.
• Assist with order processing, product selection and ongoing customer service.
• Keep up to date with electronic components, products and emerging technologies.

Skills

Technical sales

Applications engineering

Customer support

Job description

Our client is an established electronics consultancy providing specialist electronic engineering solutions to a diverse range of customers. With expertise in electronics design, technical problem-solving and product development, they work closely with clients to deliver tailored solutions for a variety of applications.

Due to continued business needs, they are seeking a technically minded Technical Sales & Support professional to join their team in Macquarie Park.

About the Role

This is an excellent opportunity for someone with a technical background who enjoys combining technical knowledge with customer interaction. You will play a key role in supporting customers, identifying technical requirements and assisting with the delivery of products and engineering solutions.

Working closely with engineers, customers and suppliers, you will help ensure clients receive the right technical advice and responsive service.

Key Responsibilities

• Provide technical sales assistance and product support to customers.
• Understand customer requirements and recommend appropriate solutions.
• Respond to technical enquiries and assist with troubleshooting.
• Prepare quotations, proposals and product information.
• Liaise with engineers, suppliers and customers to resolve technical issues.
• Support business development activities and maintain strong customer relationships.
• Assist with order processing, product selection and ongoing customer service.
• Keep up to date with electronic components, products and emerging technologies.

About You

To be successful in this role, you will ideally have:

• Experience in technical sales, applications engineering, customer support or electronics distribution.
• Strong communication and problem-solving skills.
• The ability to interpret technical specifications and explain technical concepts clearly.
• A customer-focused approach and the confidence to engage with both technical and non-technical stakeholders.
• Good organisational skills and the ability to manage multiple enquiries.