Internal Sales Engineer

ERNTEC Pty; City of Melbourne; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Onsite parking

Long-term career growth

Job summary

Erntec is seeking a technically minded Internal Sales Engineer to understand project requirements and develop practical solutions for customers. You will gain exposure to diverse technologies and work with leading global suppliers across Defence, Telecommunications, Energy, Industrial, Medical and Manufacturing sectors.

You’ll collaborate with customers and internal teams to deliver technically sound quotations and proposals, building SME knowledge across multiple product lines and applications.

Qualifications

• Analysing customer requirements and technical specifications.
• Strong communication and relationship-building skills.
• Curiosity and willingness to learn across multiple products.

Responsibilities

• Analyse customer requirements and technical specifications.
• Review drawings, datasheets and RFQ documentation.
• Research products, technologies and application requirements.
• Identify suitable solution options from leading global suppliers.
• Prepare quotations and technical proposals.
• Coordinate technical and commercial input from suppliers and internal teams.
• Support customer projects through various stages of the sales process.
• Maintain customer and opportunity information within business systems.
• Build technical knowledge and contribute to knowledge-sharing initiatives.
• Support continuous improvement of systems, workflows and customer support processes.

Skills

Analytical thinking

Technical communication

Problem solving

Attention to detail

Education

Engineering degree or diploma (advantageous)

Job description

Build Technical Expertise That Makes a Difference

At Erntec, have been solving engineeringand technology challenges for 30 years across Defence, Telecommunications, Energy, Industrial, Medical and Manufacturing industries.

We're looking for a technically minded Internal Sales Engineer who enjoys understanding how things work, analysing requirements and developing practical solutions for customers. This is more than a traditional internal sales role.

It's an opportunity to develop technical expertise while working with innovative products & solutions, leading global suppliers and customers operating in some of Australia's most demanding industries.

About the Role

As an Internal Sales Engineer, you'll work closely with customers, suppliers and internal teams to understand project requirements and help identify the most appropriate technical and commercial solutions.

You’ll gain exposure to diverse technologies and applications while building the knowledge and experience needed to become a trusted technical advisor.

Working alongside experienced team members, you’ll develop expertise across multiple product lines and industries while supporting customer projects from initial enquiry through to delivery.

Over time, you’ll have the opportunity to become a recognised Subject Matter Expert (SME) in one or more technology areas, helping customers navigate complex requirements and identify the best solution for their application

What You’ll Be Doing

Analysing customer requirements and technical specifications

• Reviewing drawings, datasheets and RFQ documentation
• Researching products, technologies and application requirements
• Identifying suitable solution options from leading global suppliers
• Preparing quotations and technical proposals
• Coordinating technical and commercial input from suppliers and internal teams
• Supporting customer projects through various stages of the sales process
• Maintaining customer and opportunity information within business systems
• Building technical knowledge and contributing to knowledge-sharing initiatives
• Supporting continuous improvement of systems, workflows and customer support processes

Why This Role Is Different

Our solutions are not "off-the-shelf".

Every customer application is different, which means you’ll gain exposure to a wide range of technologies, industries and engineering challenges.

You may find yourself supporting:

• Defence and security projects
• Telecommunications infrastructure
• Energy and utility projects
• Medical and scientific equipment
• Electronic and electromechanical solutions
• Custom manufactured products and enclosures

Every enquiry presents a new challenge and an opportunity to learn.

What We’re Looking For

We are seeking someone who is curious, analytical and eager to build technical expertise. You’ll thrive in this role if you:

• Enjoy understanding how things work
• Like analysing problems and identifying practical solutions
• Have strong communication and relationship-building skills
• Are organised and detail-oriented
• Enjoy learning about new products and technologies
• Can manage multiple priorities and follow tasks through to completion
• Are comfortable working with technical information and documentation
• Take ownership of your work and enjoy contributing to a culture of continuous improvement

Suitable Backgrounds May Include

Technical Sales or Internal Sales

• Technical Customer Support
• Engineering or Manufacturing
• Project Coordination
• Applications Engineering
• Electronics or Electrical Industries

Engineering qualifications are advantageous but not essential. We value aptitude, curiosity and a willingness to learn just as highly as formal qualifications.

What’s On Offer

New role with immediate start

• Scoresby location with onsite parking
• Exposure to leading global technology suppliers
• Diverse technical projects and customer applications
• Ongoing product, systems and industry training
• Supportive team environment
• Opportunity to develop specialist technical expertise
• Long-term career growth within a growing Australian business