Technical Assistant

St Vincent's Health Australia; Inner West; On-site; AUD 40,000 - 54,000; Part time

Benefits offered by this job

Fitness Passport

Medibank health insurance

Salary sacrifice program

Job summary

St Vincent’s Health Australia invites applications for a Technical Assistant 2 at SydPath, St Vincent’s Hospital, Darlinghurst. The role supports specimen reception and pre-analytical processing, with a rotating roster and occasional overnight shifts to ensure timely patient care.

You will manage medical request forms, deliver excellent customer service, handle laboratory housekeeping, and work across CSR areas with strong attention to detail.

Qualifications

• Proven qualifications and/or practical experience in pathology or related field.
• Strong teamwork skills with a proactive attitude.
• Excellent verbal and written communication with a strong customer service focus.
• High-level data entry skills with attention to detail.

Responsibilities

• Accurately manage and process medical request forms to ensure timely turnaround and high-quality patient care.
• Deliver exceptional customer service by responding to client telephone enquiries and acting as a key point of contact for stakeholders.
• Perform specimen reception and preparation activities: labelling, centrifugation, aliquoting, and storage.
• Operate pre-analytical processing equipment and assist with housekeeping, courier duties, and transport of specimens.

Skills

Teamwork

Communication skills

Data entry

Customer service

Education

Pathology-related qualification

Tools

Laboratory equipment

Job description

Job Description:Role title: Technical Assistant 2 position availableRole type: Permanent Part-Time/ CasualRole grade: Technical Assistant Grade 2, (Year1-3)Department and location: Central Specimen Reception, SydPath, St Vincent’s Hospital, DarlinghurstSalary: $33.75 per hour +super + salary packagingBetter and fairer care. Always.We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.About the roleRotating roster Monday to Sunday, including occasional overnight shifts, with flexibility to support operational requirements.Accurately manage and process medical request forms to ensure smooth workflow, timely turnaround times, and high-quality patient care.Deliver exceptional customer service by responding to client telephone enquiries professionally and acting as a key point of contact for stakeholders.Perform specimen reception and preparation activities, including labelling, centrifugation, aliquoting, and storage, ensuring specimens are processed accurately and ready for analysis.Operate pre-analytical processing equipment and assist with laboratory housekeeping, maintenance, and courier duties, including the transport of blood products and collection of specimens across the hospital.About youProven qualifications and/or practical experience in pathology or a related field, providing a strong foundation of technical knowledge and skills.Strong teamwork skills with a proactive attitude, demonstrating the ability to collaborate effectively and contribute positively to a busy work environment.Excellent verbal and written communication skills, with a strong customer service focus and professional telephone manner.High-level data entry skills with exceptional attention to detail, ensuring accuracy and efficiency in a fast-paced setting.Ability to prioritise competing tasks, work independently, and adapt to multitasking and cross-training across various areas within Customer Service and Reception (CSR).Why work at St Vincent’s?Join us on our mission to provide care to all, including the most at-risk people in our communityDiscounted access to many gyms for you and your family with Fitness PassportAccess to discounted private health insurance with MedibankAccess to a government salary sacrifice program. Make a proportion of your salary tax-freeCommitted to financial support for educational development, scholarship programs, paid study leaveAbout the hospitalIn this role you will be based at St Vincent’s hospital, Darlinghurst.A busy inner-city hospital in a beautiful locationSurrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beachesA place of expert clinical care for at-risk peopleClosely partnered with universities & affiliated research institutes, many of which are located on-campusCentres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional healthSponsorship / work rights for AustraliaPlease note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.Pre-employment checksYour employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.Equal opportunityWe celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.How to applyThe closing date for applications is 07 October 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.Respectfully, this role is not open to recruitment agenciesReconciliation Action Plan:At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]