Administration Officer

St Vincent's Health Australia; Inner West; On-site; AUD 74,000 - 76,000; Full time

Job summary

St Vincent's Health Australia is seeking two Administration Officers for the Kinghorn Cancer Centre, Sydney. You will be the welcoming first point of contact, coordinating bookings, handling enquiries and maintaining patient records with confidentiality.

The roles offer permanent full-time arrangements (3 days/week and 4 days/week) with some flexibility. Applicants should have healthcare admin experience and strong MS Office skills.

Qualifications

• Previous experience in an administrative role, ideally within a healthcare or hospital environment.
• Excellent communication and customer service skills.
• Strong organisational skills and ability to manage competing priorities.
• Proactive team player who works well independently and is committed to delivering excellent patient care through administrative support.

Responsibilities

• Be the friendly first point of contact for patients, families and visitors, handling enquiries and phone calls.
• Coordinate clinic bookings, transport, interpreter services and liaise with hospital teams.
• Maintain accurate patient records and prepare correspondence and reports.
• Provide administrative support across the department as needed.

Skills

Communication

Organisational skills

Team player

Tools

MS Office

Electronic patient management systems

Job description

Job Description:Role title Administration Officer, Two positions availableRole type: Permanent full time (3 days/week) and (4 days/week) Required Days: Monday, Tuesday, and Friday with some flexibility for additional days subject to staff availability.Role grade: Administration Officer Level 3, (Year1-2)Department and location: The Kinghorn Cancer Centre, St Vincent’s Public Hospital, SydneySalary: $ 73,915.12 -$76,218.80+ super + salary packagingWelcome to St Vincent’s Hospital SydneyJoin a team built on a proud legacy of world-class care, true compassion, and deep community roots.Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.Read on to explore this exciting role and the fantastic perks waiting for you here.About the roleBe the friendly first point of contact for patients, families and visitors, providing exceptional customer service while managing appointments, enquiries and phone calls.Keep the department running smoothly by coordinating clinic bookings, transport, interpreter services and liaising with teams across the hospital.Maintain accurate patient records, prepare correspondence and reports, and ensure all documentation is processed efficiently and confidentially.Support a range of administrative activities, including clinical trials, country clinics and other services that help deliver high-quality patient care.Work closely with a supportive team, contributing to continuous improvements and providing administrative support across the department as needed.About youPrevious experience in an administrative role, ideally within a healthcare or hospital environment.A friendly, professional approach with excellent communication and customer service skills.Strong organisational skills with the ability to manage competing priorities in a busy environment.High attention to detail and confidence using Microsoft Office and electronic patient management systems.A proactive team player who takes initiative, works well independently and is committed to delivering excellent patient care through outstanding administrative support.What we can offer youExceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your incomeSeamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlementsWorld-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutesExcellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiativesCutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer CentreCommunity: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol careProfessional Advancement: Accelerate your career with study leave and Curran Foundation scholarshipsHealth & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrationsSponsorship / work rights for AustraliaPlease note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.Equal opportunityWe celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.How to applyThe closing date for applications is 24 September 2026. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.Respectfully, this role is not open to recruitment agencies.Reconciliation Action Plan:At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]