Technical Assistant

Southern NSW Local Health District; Sydney; On-site; AUD 38,000 - 55,000; Part time

Job summary

St Vincent’s Health Australia is seeking a Technical Assistant Grade 2 for Central Specimen Reception, SydPath, St Vincent’s Hospital, Darlinghurst. The role supports pathology workflows, handles specimens, and delivers high-quality customer service on a rotating roster.

Based at a busy inner-city hospital, the role involves pre-analytical tasks, data entry, and collaboration across CSR teams with potential shift flexibility. Australian/New Zealand work rights required.

Qualifications

• Qualifications and/or practical experience in pathology or a related field.
• Strong teamwork and proactive attitude.
• Excellent verbal and written communication skills with a customer service focus.
• High-level data entry skills with attention to detail.
• Ability to prioritise tasks, work independently and multitask across CSR areas.

Responsibilities

• Rotating roster Monday to Sunday with occasional overnight shifts.
• Manage and process medical request forms for timely turnaround and patient care.
• Deliver customer service and respond to client telephone enquiries as a key contact.
• Perform specimen reception and preparation: labeling, centrifugation, aliquoting, storage.
• Operate pre-analytical processing equipment and assist with housekeeping, courier duties.

Skills

Teamwork

Communication

Data entry

Prioritisation

Job description

• Role type:Permanent Part-Time/ Casual
• Role grade: Technical Assistant Grade 2, (Year1-3)
• Department and location: Central Specimen Reception, SydPath, St Vincent’s Hospital, Darlinghurst
• Salary: $33.75 per hour +super + salary packaging

Better and fairer care. Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operatepublic and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role

• Rotating roster Monday to Sunday, including occasional overnight shifts, with flexibility to support operational requirements.
• Accurately manage and process medical request forms to ensure smooth workflow, timely turnaround times, and high-quality patient care.
• Deliver exceptional customer service by responding to client telephone enquiries professionally and acting as a key point of contact for stakeholders.
• Perform specimen reception and preparation activities, including labelling, centrifugation, aliquoting, and storage, ensuring specimens are processed accurately and ready for analysis.
• Operate pre-analytical processing equipment and assist with laboratory housekeeping, maintenance, and courier duties, including the transport of blood products and collection of specimens across the hospital.

About you

• Proven qualifications and/or practical experience in pathology or a related field, providing a strong foundation of technical knowledge and skills.
• Strong teamwork skills with a proactive attitude, demonstrating the ability to collaborate effectively and contribute positively to a busy work environment.
• Excellent verbal and written communication skills, with a strong customer service focus and professional telephone manner.
• High-level data entry skills with exceptional attention to detail, ensuring accuracy and efficiency in a fast-paced setting.
• Ability to prioritise competing tasks, work independently, and adapt to multitasking and cross-training across various areas within Customer Service and Reception (CSR).

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• A place of expert clinical care for at-risk people
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

Respectfully, this role is not open to recruitment agencies

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.