Technical Account Manager, CORE: Drive AI & Automation

First Focus AU; Bayside Council; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Tesla company car option (conditions)

Flexible working for work‑life balance

10 paid study days per year

Weekly internal training

Learning library access

MAD Council supporting equality and环保

Job summary

First Focus AU is seeking a Technical Account Manager specialising in CORE to partner with executive stakeholders and drive measurable outcomes through AI, automation and modern workplace technology across Australia. This role demands strategic advisory skills, strong commercial awareness and the ability to translate complex technology into practical business value.

You’ll build trusted relationships with clients, develop roadmaps aligned to business objectives, facilitate workshops, and drive

Qualifications

• Experience working with senior business stakeholders.
• Ability translate strategy into practical business outcomes.
• Strong stakeholder engagement, facilitation and communication skills.
• Experience driving adoption of AI and automation.
• Curiosity and a desire to continuously learn.
• Familiarity with Microsoft 365 and modern workplace technologies.

Responsibilities

• Build trusted relationships with executives and teams.
• Identify opportunities across AI, automation and processes.
• Develop roadmaps aligned to business goals.
• Translate strategy into measurable initiatives.
• Drive adoption of new technologies and workflows.
• Facilitate workshops and stakeholder discussions.
• Build business cases and success measures for initiatives.
• Connect clients with the right specialists and solutions.
• Track outcomes and identify further improvements.

Skills

Stakeholder management

Strategy translation

Facilitation & communication

Change management

AI & automation knowledge

Microsoft 365 familiarity

Curiosity & learning

AI tooling experimentation

Tools

Microsoft 365

AI platforms

Workflow automation tools

Job description

First Focus AU is seeking a Technical Account Manager specialising in CORE to partner with executive stakeholders and drive measurable outcomes through AI, automation and modern workplace technology across Australia. This role demands strategic advisory skills, strong commercial awareness and the ability to translate complex technology into practical business value.

You’ll build trusted relationships with clients, develop roadmaps aligned to business objectives, facilitate workshops, and drive